Strategic Business Growth Manager
hace 1 semana
Company Overview: At Adaptive Teams, we're committed to delivering exceptional customer experiences. Our dynamic environment is built on the principles of teamwork, determination, accountability, and curiosity.
A Competitive Salary: The salary for this role is estimated at $80,000 - $110,000 per year, depending on experience.
Job Description: As a Strategic Business Growth Manager, you will be the first point of contact with our customers. Your primary mission is to make our users' experience enjoyable.
Key Responsibilities:
- Accountability for a dedicated seller portfolio
- Upselling our different solutions: Shipping, Pay, and Marketplace
- Responding within the required time frame and qualitatively to sellers on our CRM (at least 40 tickets per day)
- Holding bi-weekly webinars
Required Skills and Qualifications:
- 4+ years' experience in account management or customer success
- Fluency in both English and French is an advantageous qualification
- Strong analytical skills - ability to understand and analyze learning and development needs
- Ability to identify business challenges and turn them into learning and development solutions
- Proven program management skills and experience
- Experience working in an entrepreneurial or high-growth environment
- Bachelor's degree from a recognized institution
- Outstanding communication skills – both written and verbal with the ability to liaise confidently with clients
Benefits:
- A competitive salary alongside an Ivorian Long-Term contract or consultancy contract
- Health expenses coverage for you and your family
- Significant Employee Stock option plan
- 30 days paid holidays per year
Our Culture: We value teamwork, determination, accountability, and curiosity in everything we do.
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