Strategic Business Growth Manager

hace 1 semana


Mataró, Barcelona, España Adaptive Teams A tiempo completo

Company Overview: At Adaptive Teams, we're committed to delivering exceptional customer experiences. Our dynamic environment is built on the principles of teamwork, determination, accountability, and curiosity.

A Competitive Salary: The salary for this role is estimated at $80,000 - $110,000 per year, depending on experience.

Job Description: As a Strategic Business Growth Manager, you will be the first point of contact with our customers. Your primary mission is to make our users' experience enjoyable.

Key Responsibilities:

  • Accountability for a dedicated seller portfolio
  • Upselling our different solutions: Shipping, Pay, and Marketplace
  • Responding within the required time frame and qualitatively to sellers on our CRM (at least 40 tickets per day)
  • Holding bi-weekly webinars

Required Skills and Qualifications:

  • 4+ years' experience in account management or customer success
  • Fluency in both English and French is an advantageous qualification
  • Strong analytical skills - ability to understand and analyze learning and development needs
  • Ability to identify business challenges and turn them into learning and development solutions
  • Proven program management skills and experience
  • Experience working in an entrepreneurial or high-growth environment
  • Bachelor's degree from a recognized institution
  • Outstanding communication skills – both written and verbal with the ability to liaise confidently with clients

Benefits:

  • A competitive salary alongside an Ivorian Long-Term contract or consultancy contract
  • Health expenses coverage for you and your family
  • Significant Employee Stock option plan
  • 30 days paid holidays per year

Our Culture: We value teamwork, determination, accountability, and curiosity in everything we do.



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