Leading Retail Manager for Omnichannel Experience
hace 2 días
About Us
Company OverviewWe are a family-run business with over 145 years of experience in footwear production and design, innovatively growing our business to create what we have today – over 200 stores and presence in more than 100 countries. Our mission is to walk with purpose, delighting people with a playful, sustainable, and responsible walking experience.
Job DescriptionAs an Assistant Store Manager at Camper Outlet La Roca Village, you will co-lead our team in executing all store activities to attain objectives in sales, service, and business growth. Your primary focus will be to provide an outstanding customer experience, developing long-term relationships with customers at an omnichannel level.
Main Responsibilities- Customer Experience Management: Ensure customer satisfaction by providing exceptional service and building strong relationships with customers across all touchpoints.
- Team Management: Co-lead the team, participating in recruitment, training, and coaching to optimize team performance.
- Business Results & Efficiency: Support the Store Manager in managing the point of sale efficiently, taking into account business analysis and driving business growth.
- Brand Image: Maintain a premium image aligned with the Company's identity and ESG principles, embodying the Camper culture, values, and principles.
- Operational Excellence: Carry out store operations according to Company Policies & Procedures, ensuring efficiency and effectiveness in the omnichannel era.
You are the perfect fit if you:
- Are passionate about retail, with experience in leading teams and driving business results.
- Have a minimum of 1 year of experience in team leadership.
- Are flexible and available to work full-time.
- Stress the importance of customer centricity and have a strong omnichannel orientation.
- Exhibit a strong team spirit, great energy, and team management skills.
- Are a great communicator and decision-maker, highly results-oriented.
- Encourage curiosity, diversity, and collaboration through your innovative mindset.
- Speak fluent Spanish and English.
Estimated Salary: €45,000 - €60,000 per annum (dependent on location and experience).
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