Dutch HR Administration Specialist
hace 2 días
Your application is currently under consideration for a position in the Payroll & Professional Services business, which Alight Inc. intends to divest to HIG Capital.
Company OverviewAlight has announced its plan to sell its Payroll & Professional Services business to HIG Capital. After the transaction is completed, this position will be aligned with the new business owned by HIG Capital.
Job DescriptionThis role involves contributing to a team responsible for data management and customer services activities, ensuring accurate and timely output. Your responsibilities will include HR administration processes and customer care services.
You will use your expertise in HR administration to advise clients on queries and issues, and ensure a good understanding of client-specific processes and tasks. You will also independently perform data management or customer service activities as per agreed calendars and KPIs.
- Advise clients on HR administration-related matters
- Ensure accurate and timely data management
- Respond to tickets and calls within SLA timescales
- Follow detailed working instructions and highlight gaps or inconsistencies
- Support the updating of DWIs
- Conduct knowledge transfer sessions
You will work closely with the Service Manager to highlight any deviations from the standard scope of service and recognize and deal appropriately with sensitive and confidential information.
Required Skills and QualificationsTo be successful in this role, you will need:
- Good knowledge of MS Office tools such as Excel, Word, and PowerPoint
- Flexibility to support a global and fast-paced environment
- Attention to detail
- Excellent written and verbal skills in English and Dutch
- Ability to collaborate and work in a team environment
- 1 year experience in Customer Care and/or HR Administration
- Very good knowledge and understanding of Alight and Client specific HR Admin/Customer Care processes
We offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Estimated SalaryThe estimated salary for this position is $60,000 - $80,000 per year, depending on location and experience.
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