Dutch Payroll Operations Specialist
hace 1 semana
About Alight
Alight is a leading provider of cloud-based benefits administration and HR solutions. Our team is dedicated to helping organizations navigate the complexities of payroll and benefits management.
Job Overview
We are seeking a highly skilled Dutch Payroll Operations Specialist to join our team. This role will be responsible for providing exceptional support to our clients, ensuring accurate and timely processing of payroll activities.
Responsibilities
- Process payroll end-to-end, ensuring compliance with agreed processing calendars and KPIs.
- Support statutory and year-end reporting, adhering to agreed timelines and standards.
- Utilize payroll expertise to advise on client queries and ensure a deep understanding of country-specific legislation.
- Contribute to knowledge transfer sessions, sharing best practices and ensuring seamless handovers.
- Ensure tickets and calls are responded to within SLA timescales, maintaining high standards of service excellence.
- Liaise with third-party vendors, ensuring smooth transactions and effective communication.
- Maintain accurate records, including SOCs and evidences, to facilitate audits and compliance checks.
- Participate in root cause analysis, identifying areas for improvement and implementing corrective measures.
- Cultivate strong relationships with internal stakeholders, ensuring open communication and collaboration.
Requirements
- Be accountable for delivering high-quality results, demonstrating personal responsibility and a commitment to excellence.
- Solve problems proactively, identifying opportunities for growth and improvement.
- Take ownership of tasks, seeking clarity and guidance when needed, and striving for continuous learning.
- Show a client-centric approach, prioritizing their needs and expectations while meeting Alight's objectives.
- Demonstrate proficiency in MS Office tools, particularly Excel, Word, and PowerPoint.
- Embody flexibility, adaptability, and a willingness to learn in a fast-paced, global environment.
- Exhibit attention to detail, excellent written and verbal skills in Dutch and English, and a strong ability to work independently and collaboratively.
- Possess a bachelor's degree in a business-related field or equivalent combination of education and experience.
- Hold 2-3 years of relevant experience in payroll administration or health and welfare/benefits in an HR consulting, outsourcing, or corporate setting.
- Familiarity with HRIS systems, such as Workday, SAP, or PeopleSoft, is preferred.
What We Offer
We provide a competitive total rewards package, ongoing education and training opportunities, and the chance to grow with a dynamic, worldwide organization.
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