Pandora Training and Development Expert

hace 1 semana


Madrid, Madrid, España Pandora A tiempo completo

**About the Role**

We are seeking a highly skilled Training and Development Expert to join our team in Madrid. In this role, you will play a crucial part in creating and delivering training programs that drive sales performance and excellence within Pandora.

**Responsibilities**

  • Conduct on-site coaching and mentoring sessions with store staff, providing guidance on sales techniques and strategies.
  • Lead 'flash coaching' sessions to address immediate performance issues and provide real-time feedback.
  • Collaborate with Regional Sales Managers (RSMs) to identify areas for improvement and develop action plans to address them.
  • Partner with District Sales Managers (DSMs) to assess team performance and identify opportunities for growth.

**Training Project Management**

In this role, you will be responsible for end-to-end project management of training initiatives, including:

  • Identifying training needs and developing comprehensive plans to address them.
  • Creating and adapting training materials to meet local market needs.
  • Liaising with cross-functional teams to ensure alignment of training objectives with broader business goals.

**Additional Responsibilities**

  • Create and develop training content in line with business needs and training cadence.
  • Lead training sessions, from 30 minutes to 2 days long, for various sales teams.
  • Develop and maintain e-learning content, ensuring seamless integration with our training platform.

**Requirements**

To succeed in this role, you will need:

  • Strong experience in on-the-ground training, leading in-person training sessions, and managing training projects.
  • Fluency in Spanish and English; Portuguese or French are a plus.
  • Proficiency in MS Office, particularly PowerPoint, Excel, and Word.

**What We Offer**

We offer a competitive salary, which is estimated to be around €60,000 - €80,000 per year, depending on your experience and qualifications. This role is based in Madrid and offers a unique opportunity to work for a global company like Pandora.



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