Retail Training Program Manager

hace 4 días


Madrid, Madrid, España Pandora Jewelry A tiempo completo

Pandora Jewelry is seeking a skilled Retail Training Program Manager to join our team in Madrid, Spain. This role reports directly to the Sales Training Manager for Western Europe and plays a vital part in shaping the training strategy for our sales staff.

The successful candidate will contribute to developing and implementing comprehensive training programs that enhance key performance indicators and drive business growth. As a key member of the training team, you will work closely with merchandising, marketing, and operations departments to align training objectives with broader business goals.

Key Responsibilities:

  • Collaborate with Regional and District Sales Managers to identify areas for improvement and develop actionable plans.
  • Partner with cross-functional teams to create and deliver engaging training content, including on-the-field coaching and support to store staff.
  • Manage end-to-end training projects, ensuring timely execution and seamless implementation.
  • Develop and maintain relationships with stakeholders to drive business outcomes.
  • Analyze performance metrics to inform training strategies and optimize results.

Requirements:

  • A minimum of 3 years' experience in retail training, leadership, or a related field.
  • Fluent English and Spanish language proficiency, with Portuguese or French a plus.
  • Strong expertise in MS Office, including PowerPoint, Excel, and Word.
  • Excellent communication and project management skills.

This role offers a competitive salary range of €55,000 - €65,000 per annum, depending on experience, as well as opportunities for professional growth and development in a dynamic global organization.



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