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French Customer Support Specialist
hace 2 meses
KultureTalent - Global Talent is seeking a highly skilled and multilingual Customer Support Specialist to join our team in Barcelona. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in French.
Key Responsibilities:
- Provide technical support to customers via phone, chat, and email in French
- Track and resolve customer cases in a timely and efficient manner
- Collaborate with internal teams to ensure customer satisfaction and resolve complex issues
- Stay up-to-date with the latest technology trends and products to provide expert support
- Develop and maintain strong relationships with customers to ensure loyalty and retention
Requirements:
- Fluent in French and English
- High school degree or equivalent
- Excellent communication and problem-solving skills
- Experience in customer support or a related field
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a dynamic and growing company
- Professional development and training opportunities
- Relocation package for international candidates
How to Apply:
Please submit your resume and a cover letter in French to [insert contact information]. We look forward to hearing from you
