Technical Support Specialist

hace 9 horas


Madrid, Madrid, España Fortinet A tiempo completo

Fortinet is seeking a Technical Support Specialist to work closely with sales representatives in North Spain. The ideal candidate will provide technical support for pre-sales and sales calls, focusing on network security solutions.

**Job Description:**

The selected individual will be responsible for:

  • Pre-sales assistance: Qualify sales leads from a technical standpoint, ensuring alignment with customer needs.
  • Sales call support: Serve as the primary technical resource during sales calls, providing expertise on network security features, specifications, and functionality.

Required Skills and Qualifications:

  • 5-8 years of experience in technical/pre-sales support as a sales or systems engineer.
  • Strong understanding of DNS, NFS, SMTP, HTTP, TCP/IP, routing, switching, VPN, LAN, WAN, network security, intrusion detection, and antivirus technologies.
  • Knowledge of RADIUS, PKI, IKE, certificates, L2TP, IPSEC, firewall, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
  • Experience with encryption and authentication technologies.
  • Excellent presentation skills.
  • Bachelor's degree or equivalent experience; graduate degree preferred.

Salary: Estimated annual salary range: €60,000 - €90,000, depending on qualifications and experience.

About Fortinet:

We are a leading provider of network security solutions, dedicated to protecting our customers' networks from cyber threats.



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