Technical Support Specialist
hace 9 horas
Fortinet is seeking a Technical Support Specialist to work closely with sales representatives in North Spain. The ideal candidate will provide technical support for pre-sales and sales calls, focusing on network security solutions.
**Job Description:**
The selected individual will be responsible for:
- Pre-sales assistance: Qualify sales leads from a technical standpoint, ensuring alignment with customer needs.
- Sales call support: Serve as the primary technical resource during sales calls, providing expertise on network security features, specifications, and functionality.
Required Skills and Qualifications:
- 5-8 years of experience in technical/pre-sales support as a sales or systems engineer.
- Strong understanding of DNS, NFS, SMTP, HTTP, TCP/IP, routing, switching, VPN, LAN, WAN, network security, intrusion detection, and antivirus technologies.
- Knowledge of RADIUS, PKI, IKE, certificates, L2TP, IPSEC, firewall, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
- Experience with encryption and authentication technologies.
- Excellent presentation skills.
- Bachelor's degree or equivalent experience; graduate degree preferred.
Salary: Estimated annual salary range: €60,000 - €90,000, depending on qualifications and experience.
About Fortinet:
We are a leading provider of network security solutions, dedicated to protecting our customers' networks from cyber threats.
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