Customer Support Associate

hace 4 semanas


Valencia, Valencia, España Zoho Corporation B.V. A tiempo completo

Job Description:

About Zoho Corporation B.V.

Welcome to Zoho Corporation B.V., a leading provider of cloud-based software and services. We empower businesses of all sizes with innovative solutions, enabling them to thrive in the digital age.

Key Responsibilities:

  • Learn and master Zoho's suite of SaaS products to become a product expert.
  • Assist European customers via phone, chat, and email, addressing inquiries, troubleshooting issues, and providing product guidance.
  • Collaborate with cross-functional teams to ensure prompt resolution of customer concerns.
  • Maintain accurate and detailed records of customer interactions and resolutions.
  • Contribute to the creation and improvement of support documentation.

Requirements:

  • Full professional proficiency in English and German Language (both written and verbal).
  • Basic understanding of software programs; prior experience with SaaS products is an advantage.
  • Ability to learn quickly and adapt to evolving product features.
  • Excellent problem-solving and analytical skills.
  • Comfortable working in an office environment.

Bonus Skills:

  • Proficiency in one or more European languages such as French, Spanish or Dutch.
  • Previous customer support experience.
  • Basic programming knowledge.

Benefits:

  • Competitive salary package aligned with candidate's qualifications, experience, and the market value of the role.
  • Continuous training and professional development opportunities.
  • Supportive and inclusive work environment.
  • Clear development plan in the short, medium and long run.
  • Participation in coaching and mentoring schemes.
  • Opportunity to work with a global team and contribute to the growth of a leading technology company.


  • Valencia, Valencia, España Doctena A tiempo completo

    Customer Care RoleWe are seeking a skilled Customer Care Officer to join our team at Doctena, a leading online medical service provider in Europe.About the RoleIn this central position, you will be responsible for increasing patient and doctor adoption of our platform by providing exceptional customer support via telephone, chat, or our ticketing system.Key...


  • Valencia, Valencia, España Textron Aviation A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Support Expert to join our team at Textron Aviation. In this role, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesAnswer customer calls and engage with team members to support each eventReport daily metrics to...


  • Valencia, Valencia, España Zoho Corporation B.V. A tiempo completo

    Company OverviewZoho Corporation B.V. is a leading provider of cloud-based software and services, empowering businesses worldwide with innovative solutions.About UsWelcome to Zoho, where innovation, efficiency, and customer-centric solutions converge to transform businesses across the globe. We are privately held and deeply committed to solving problems...


  • Valencia, Valencia, España The Learning Experience #221 A tiempo completo

    We are looking for a Client Relations Expert to join our dynamic team at The Learning Experience #221 in Spain. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various communication channels.Responsibilities:Communicate with customers through phone, email, chat, and social...


  • Valencia, Valencia, España Zoho Corporation B.V. A tiempo completo

    Unlock your potential as a talented Customer Support professional in the dynamic world of technology. Zoho Corporation B.V. is seeking a highly motivated Junior Customer Support Representative to join our thriving team and contribute to our exciting growth journey.About UsWe are a leading provider of cloud-based software and services, empowering businesses...


  • Valencia, Valencia, España Talent Search People A tiempo completo

    Talent Search People is looking for a highly skilled German speaking customer support specialist to join their team. As a customer support specialist, you will be responsible for providing exceptional customer service and support to clients in the pharmaceutical sector.About UsWe are an international recruitment agency specializing in talent search and...


  • Valencia, Valencia, España Blu Selection A tiempo completo

    About the Role:As a Customer Specialist at Blu Selection, you will play a crucial part in supporting B2B clients in the fintech sector. Your primary responsibilities will include providing exceptional customer service via email, chat, and phone, while also collaborating with colleagues to enhance the customer experience. You will be responsible for...


  • Valencia, Valencia, España Zoho Corporation Europe A tiempo completo

    Job Overview">We are seeking a dedicated Customer Support Representative to join our team at Zoho Corporation Europe and provide exceptional support to our customers in the European market.">About Us">Zoho Corporation is a leading provider of SaaS products, empowering businesses worldwide with innovative solutions. Our organisation believes in...


  • Valencia, Valencia, España Avantio A tiempo completo

    About UsAvantio, a leading provider of solutions for holiday rentals, is seeking a motivated Customer Support Specialist to join its team in the Italian market.Job DescriptionWe are looking for a proactive and positive individual with strong communication skills to provide exceptional customer support via email, chat, and video calls. The successful...


  • Valencia, Valencia, España Zoho Corporation B.V. A tiempo completo

    About the RoleZoho Corporation B.V. is seeking a highly motivated and customer-centric Customer Support Specialist to join our talented team in the European market.This exciting opportunity will enable you to provide exceptional support to our customers, learn and master Zoho's suite of SaaS products, and collaborate with cross-functional teams to ensure...

  • Sales Associate

    hace 3 semanas


    Valencia, Valencia, España Napapijri A tiempo completo

    Company Overview:Napapijri, a renowned outdoor apparel brand, is seeking a motivated Sales Associate to join our team in Castellon. Our company values exceptional customer service and teamwork. Salary:The estimated monthly salary for this role is between €1,800 - €2,500, depending on experience. Job Description:As a Sales Associate, you will be...

  • Retail Sales Associate

    hace 1 semana


    Valencia, Valencia, España Robinsons Supermarket Corporation A tiempo completo

    **Job Overview:**We are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at Robinsons Supermarket Corporation in Valencia, Bukidnon.About the Role:This is an excellent opportunity for a motivated individual to develop their sales and customer service skills in a fast-paced retail environment. As a Retail Sales Associate,...


  • Valencia, Valencia, España Zoho Corporation A tiempo completo

    About Zoho CorporationWelcome to Zoho, a leading provider of cloud-based software and services. Our organisation believes in innovation, efficiency, and customer-centric solutions that transform businesses across the continent.We are seeking a dedicated Junior Customer Support Representative to join our team and provide exceptional support to our customers...


  • Valencia, Valencia, España Zoho Corporation B.V. A tiempo completo

    About the RoleZoho Corporation B.V. is seeking a highly motivated Junior Customer Support Representative to join our team in the European market.This is an excellent opportunity for a self-starter with a passion for customer support to gain valuable experience and grow within our organisation.Responsibilities:Product Expertise: Learn and master Zoho's suite...


  • Valencia, Valencia, España Zoho Corporation B.V. A tiempo completo

    Job Description: Zoho Corporation B.V. is seeking a highly motivated Customer Support Specialist to join our talented team and be part of our exciting growth journey in the European market. As a Customer Support Specialist, you will be responsible for providing exceptional support to our customers via phone, chat, and email, addressing inquiries,...


  • Valencia, Valencia, España Zoho Corporation Europe A tiempo completo

    About UsZoho Corporation Europe is a leading provider of cloud-based software and services, empowering businesses worldwide with innovative solutions.Job SummaryWe are seeking a dedicated Junior Customer Support Representative to join our team and provide exceptional support to our customers in the European market. This is an excellent opportunity for a...


  • Valencia, Valencia, España Zoho Corporation B.V. A tiempo completo

    We are seeking a highly motivated Customer Support Specialist to join our talented team in Europe. This is an excellent opportunity for a self-starter with a passion for Customer Support to gain valuable experience and grow within the organization.About Zoho Corporation B.V.Welcome to the fascinating world of Zoho, where innovation, efficiency, and...


  • Valencia, Valencia, España Zoho Corporation Europe A tiempo completo

    Job SummaryZoho Corporation Europe is seeking a highly motivated Certified Customer Support Representative to join our team and provide exceptional support to our European customers. This role involves learning and mastering Zoho's suite of SaaS products, addressing customer inquiries, troubleshooting issues, and providing product guidance.About the RoleThis...


  • Valencia, Valencia, España Zoho Corporation B.V. A tiempo completo

    Zoho Corporation B.V. is a leading provider of cloud-based software and services, empowering businesses worldwide with innovative solutions.We are seeking a dedicated Customer Support Representative to join our team and provide exceptional support to our customers in the European market.This is an excellent opportunity for a self-starter with a passion for...


  • Valencia, Valencia, España Zoho Corporation Europe A tiempo completo

    About Us: Zoho Corporation Europe is a leading provider of cloud-based software and services. We empower businesses worldwide with innovative solutions, revolutionising the way they operate.We are seeking a dedicated Junior Customer Support Representative to join our team and provide exceptional support to our customers in the European market.