Customer Support Associate
hace 4 semanas
Job Description:
About Zoho Corporation B.V.
Welcome to Zoho Corporation B.V., a leading provider of cloud-based software and services. We empower businesses of all sizes with innovative solutions, enabling them to thrive in the digital age.
Key Responsibilities:
- Learn and master Zoho's suite of SaaS products to become a product expert.
- Assist European customers via phone, chat, and email, addressing inquiries, troubleshooting issues, and providing product guidance.
- Collaborate with cross-functional teams to ensure prompt resolution of customer concerns.
- Maintain accurate and detailed records of customer interactions and resolutions.
- Contribute to the creation and improvement of support documentation.
Requirements:
- Full professional proficiency in English and German Language (both written and verbal).
- Basic understanding of software programs; prior experience with SaaS products is an advantage.
- Ability to learn quickly and adapt to evolving product features.
- Excellent problem-solving and analytical skills.
- Comfortable working in an office environment.
Bonus Skills:
- Proficiency in one or more European languages such as French, Spanish or Dutch.
- Previous customer support experience.
- Basic programming knowledge.
Benefits:
- Competitive salary package aligned with candidate's qualifications, experience, and the market value of the role.
- Continuous training and professional development opportunities.
- Supportive and inclusive work environment.
- Clear development plan in the short, medium and long run.
- Participation in coaching and mentoring schemes.
- Opportunity to work with a global team and contribute to the growth of a leading technology company.
-
Customer Support Associate
hace 1 mes
Valencia, Valencia, España Doctena A tiempo completoCustomer Care RoleWe are seeking a skilled Customer Care Officer to join our team at Doctena, a leading online medical service provider in Europe.About the RoleIn this central position, you will be responsible for increasing patient and doctor adoption of our platform by providing exceptional customer support via telephone, chat, or our ticketing system.Key...
-
Customer Support Expert
hace 1 mes
Valencia, Valencia, España Textron Aviation A tiempo completoJob SummaryWe are seeking a highly skilled Customer Support Expert to join our team at Textron Aviation. In this role, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesAnswer customer calls and engage with team members to support each eventReport daily metrics to...
-
Customer Support Specialist
hace 5 días
Valencia, Valencia, España Zoho Corporation B.V. A tiempo completoCompany OverviewZoho Corporation B.V. is a leading provider of cloud-based software and services, empowering businesses worldwide with innovative solutions.About UsWelcome to Zoho, where innovation, efficiency, and customer-centric solutions converge to transform businesses across the globe. We are privately held and deeply committed to solving problems...
-
Customer Support Specialist
hace 4 semanas
Valencia, Valencia, España The Learning Experience #221 A tiempo completoWe are looking for a Client Relations Expert to join our dynamic team at The Learning Experience #221 in Spain. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various communication channels.Responsibilities:Communicate with customers through phone, email, chat, and social...
-
European Customer Support Specialist
hace 3 semanas
Valencia, Valencia, España Zoho Corporation B.V. A tiempo completoUnlock your potential as a talented Customer Support professional in the dynamic world of technology. Zoho Corporation B.V. is seeking a highly motivated Junior Customer Support Representative to join our thriving team and contribute to our exciting growth journey.About UsWe are a leading provider of cloud-based software and services, empowering businesses...
-
German Speaking Customer Support Specialist
hace 4 semanas
Valencia, Valencia, España Talent Search People A tiempo completoTalent Search People is looking for a highly skilled German speaking customer support specialist to join their team. As a customer support specialist, you will be responsible for providing exceptional customer service and support to clients in the pharmaceutical sector.About UsWe are an international recruitment agency specializing in talent search and...
-
Customer Support Specialist
hace 1 mes
Valencia, Valencia, España Blu Selection A tiempo completoAbout the Role:As a Customer Specialist at Blu Selection, you will play a crucial part in supporting B2B clients in the fintech sector. Your primary responsibilities will include providing exceptional customer service via email, chat, and phone, while also collaborating with colleagues to enhance the customer experience. You will be responsible for...
-
European Customer Support Professional
hace 2 días
Valencia, Valencia, España Zoho Corporation Europe A tiempo completoJob Overview">We are seeking a dedicated Customer Support Representative to join our team at Zoho Corporation Europe and provide exceptional support to our customers in the European market.">About Us">Zoho Corporation is a leading provider of SaaS products, empowering businesses worldwide with innovative solutions. Our organisation believes in...
-
Customer Support Professional
hace 4 semanas
Valencia, Valencia, España Avantio A tiempo completoAbout UsAvantio, a leading provider of solutions for holiday rentals, is seeking a motivated Customer Support Specialist to join its team in the Italian market.Job DescriptionWe are looking for a proactive and positive individual with strong communication skills to provide exceptional customer support via email, chat, and video calls. The successful...
-
Customer Support Specialist
hace 4 semanas
Valencia, Valencia, España Zoho Corporation B.V. A tiempo completoAbout the RoleZoho Corporation B.V. is seeking a highly motivated and customer-centric Customer Support Specialist to join our talented team in the European market.This exciting opportunity will enable you to provide exceptional support to our customers, learn and master Zoho's suite of SaaS products, and collaborate with cross-functional teams to ensure...
-
Sales Associate
hace 3 semanas
Valencia, Valencia, España Napapijri A tiempo completoCompany Overview:Napapijri, a renowned outdoor apparel brand, is seeking a motivated Sales Associate to join our team in Castellon. Our company values exceptional customer service and teamwork. Salary:The estimated monthly salary for this role is between €1,800 - €2,500, depending on experience. Job Description:As a Sales Associate, you will be...
-
Retail Sales Associate
hace 1 semana
Valencia, Valencia, España Robinsons Supermarket Corporation A tiempo completo**Job Overview:**We are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at Robinsons Supermarket Corporation in Valencia, Bukidnon.About the Role:This is an excellent opportunity for a motivated individual to develop their sales and customer service skills in a fast-paced retail environment. As a Retail Sales Associate,...
-
Customer Support Specialist
hace 4 semanas
Valencia, Valencia, España Zoho Corporation A tiempo completoAbout Zoho CorporationWelcome to Zoho, a leading provider of cloud-based software and services. Our organisation believes in innovation, efficiency, and customer-centric solutions that transform businesses across the continent.We are seeking a dedicated Junior Customer Support Representative to join our team and provide exceptional support to our customers...
-
Customer Support Specialist
hace 4 semanas
Valencia, Valencia, España Zoho Corporation B.V. A tiempo completoAbout the RoleZoho Corporation B.V. is seeking a highly motivated Junior Customer Support Representative to join our team in the European market.This is an excellent opportunity for a self-starter with a passion for customer support to gain valuable experience and grow within our organisation.Responsibilities:Product Expertise: Learn and master Zoho's suite...
-
Customer Support Specialist for European Market
hace 3 semanas
Valencia, Valencia, España Zoho Corporation B.V. A tiempo completoJob Description: Zoho Corporation B.V. is seeking a highly motivated Customer Support Specialist to join our talented team and be part of our exciting growth journey in the European market. As a Customer Support Specialist, you will be responsible for providing exceptional support to our customers via phone, chat, and email, addressing inquiries,...
-
Customer Support Specialist
hace 2 días
Valencia, Valencia, España Zoho Corporation Europe A tiempo completoAbout UsZoho Corporation Europe is a leading provider of cloud-based software and services, empowering businesses worldwide with innovative solutions.Job SummaryWe are seeking a dedicated Junior Customer Support Representative to join our team and provide exceptional support to our customers in the European market. This is an excellent opportunity for a...
-
Customer Support Representative
hace 4 semanas
Valencia, Valencia, España Zoho Corporation B.V. A tiempo completoWe are seeking a highly motivated Customer Support Specialist to join our talented team in Europe. This is an excellent opportunity for a self-starter with a passion for Customer Support to gain valuable experience and grow within the organization.About Zoho Corporation B.V.Welcome to the fascinating world of Zoho, where innovation, efficiency, and...
-
Customer Support Expertise in Zoho Products
hace 2 días
Valencia, Valencia, España Zoho Corporation Europe A tiempo completoJob SummaryZoho Corporation Europe is seeking a highly motivated Certified Customer Support Representative to join our team and provide exceptional support to our European customers. This role involves learning and mastering Zoho's suite of SaaS products, addressing customer inquiries, troubleshooting issues, and providing product guidance.About the RoleThis...
-
Customer Support Expert for European Markets
hace 3 semanas
Valencia, Valencia, España Zoho Corporation B.V. A tiempo completoZoho Corporation B.V. is a leading provider of cloud-based software and services, empowering businesses worldwide with innovative solutions.We are seeking a dedicated Customer Support Representative to join our team and provide exceptional support to our customers in the European market.This is an excellent opportunity for a self-starter with a passion for...
-
Customer Support Professional
hace 2 días
Valencia, Valencia, España Zoho Corporation Europe A tiempo completoAbout Us: Zoho Corporation Europe is a leading provider of cloud-based software and services. We empower businesses worldwide with innovative solutions, revolutionising the way they operate.We are seeking a dedicated Junior Customer Support Representative to join our team and provide exceptional support to our customers in the European market.