Customer Experience Specialist

hace 1 semana

Valencia, Valencia, España Blu Selection A tiempo completo
{"h1": "Customer Care Consultant", "p": "At Blu Selection, we are seeking a highly skilled Customer Care Consultant to join our team in Valencia. As a key member of our customer experience team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.

Your key responsibilities will include:

* Providing timely and effective support to customers through various channels, including phone, email, and social media
* Assisting customers with pre-sales, general inquiries, and technical support issues
* Adapting our brand's voice and tone to ensure consistency across all interactions
* Providing product information to customers, including subscription, payment, and technical requirements
* Ensuring excellent customer satisfaction through friendly and responsive communication

To succeed in this role, you will need:

* Dutch native (or Flemish) and English fluency
* Strong listening skills and ability to handle conflicts in a constructive manner
* Excellent communication skills and ability to work in a team environment
* No prior experience is necessary, but a strong desire to learn and grow is essential

In return for your hard work and dedication, you can expect:

* A competitive salary and benefits package
* Opportunities for professional growth and development
* A dynamic and supportive work environment
* Regular training and feedback to ensure your success

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

At Blu Selection, we value diversity and inclusion in the workplace and are committed to creating a welcoming and inclusive environment for all employees.

Apply now and take the first step towards a rewarding career with our team"}

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