Customer Experience Ambassador
hace 5 días
At The Learning Experience #356, we're seeking a highly skilled Customer Experience Specialist to join our dynamic team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through various communication channels.
Key Responsibilities:- Communicate effectively with customers via phone, email, chat, and social media, showcasing outstanding communication skills and empathy.
- Guide customers through their queries, ensuring they receive the right solution and leave with a positive impression.
- Identify and address customer needs, escalating issues internally to improve processes and enhance customer satisfaction.
- Focus on key performance indicators (KPIs) such as Customer Satisfaction, quality, and productivity, striving for exceptional results.
- Excellent Dutch language skills (C2 level) and a strong command of English (C1 level).
- A smart and enthusiastic problem-solver with a keen eye for customer service.
- Calm and empathetic when dealing with challenging customers.
- A curious and creative problem-solver who prioritizes customer satisfaction.
- A target-driven individual who strives to exceed expectations.
- An excellent remuneration package based on experience, skills, and performance.
- Shifts between 9:00 and 23:00, with a preference for late-night shifts (14:00 - 23:00).
- A full-time contract of 39 hours per week.
- A dynamic and international team environment with 25+ nationalities.
- A comprehensive benefit program, including free breakfast/lunch, sports classes, Spanish classes, Friday drinks, and team events.
- A high-performance culture that fosters career growth and development.
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Customer Experience Ambassador
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Customer Experience Ambassador
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Valencia, Valencia, España The Learning Experience #221 A tiempo completoJob Summary:The Learning Experience #221 is seeking a highly skilled Customer Experience Ambassador to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various channels.Key Responsibilities:Communicate with customers to understand their needs and provide personalized...
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Customer Experience Ambassador
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Customer Experience Ambassador
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Valencia, Valencia, España The Learning Experience #221 A tiempo completoCustomer Experience SpecialistAt The Learning Experience #221, we're seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Communicate with customers in a...
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Customer Experience Ambassador
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Valencia, Valencia, España The Learning Experience #221 A tiempo completoCustomer Experience SpecialistAt The Learning Experience #221, we're seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Communicate with customers in a...
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Customer Experience Ambassador
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Valencia, Valencia, España The Learning Experience #221 A tiempo completoCustomer Experience SpecialistAt The Learning Experience #221, we're seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Communicate with customers in a...
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Customer Experience Ambassador
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Valencia, Valencia, España The Learning Experience #221 A tiempo completoCustomer Experience SpecialistAt The Learning Experience #221, we're seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Communicate with customers in a...
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Customer Experience Ambassador
hace 2 semanas
Valencia, Valencia, España The Learning Experience #356 A tiempo completoJob Title: Customer Experience SpecialistAbout The Learning Experience #356: We are a dynamic and international team of professionals dedicated to delivering exceptional customer experiences.Job Summary: We are seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for...
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Customer Experience Ambassador
hace 2 semanas
Valencia, Valencia, España The Learning Experience #356 A tiempo completoJob Title: Customer Experience SpecialistAbout The Learning Experience #356: We are a dynamic and international team of professionals dedicated to delivering exceptional customer experiences.Job Summary: We are seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for...
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Valencia, Valencia, España The Learning Experience #221 A tiempo completoAbout The Learning Experience #221We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences through various channels.Key Responsibilities:Communicate with customers to understand their needs and...
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Valencia, Valencia, España The Learning Experience #356 A tiempo completoJob Summary:The Learning Experience #356 is seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.Key Responsibilities:Customer Communication: Develop and maintain...
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