Sales Operations Specialist II
hace 2 semanas
As a Sales Operations Specialist II at Ansys, you will be responsible for managing the end-to-end process for renewal and new sales. This includes performing duties for department managers, partnering with an assigned team of account managers to support sales cycle and business objectives, and acting as a primary point of contact for internal and external customers. To succeed in this role, you will require knowledge and accurate execution of company policies and procedures.
Key Responsibilities:
• Manage the sales process from initiation to closure, ensuring timely and accurate processing of sales orders and related workflow
• Partner with account managers to support sales cycle and business objectives
• Act as a primary point of contact for internal and external customers, responding to questions on order status, account issues, and licensing requests
• Administer all renewal opportunities within the CRM, including revenue reconciliation activities and creating sales queries/reports to track opportunities
• Research and understand historical accounts, product order history, discounting, and special pricing situations to help with quote proposal generation
• Analyze outgoing and incoming paperwork, such as purchase orders and license contracts, for compliance and accuracy
• Meet regularly with account managers to review opportunities and plan for end-of-quarter activity
• Support account administration activities, including completion of supplier Corporate Data forms and preparing and distributing License and ASC changes
• Provide support for reconciling actual revenues to forecast and plan, as well as helping new account managers with training on the proper paperwork and protocol for sales order processing
Requirements:
• Associate degree in business or accounting (two-year program) or related field with a minimum of 3 years of experience in a sales operations, sales support, finance, or legal support role
• At least 1 year of sales order processing experience
• Fluent in English
• Strong teamwork and customer service-oriented
• Highly motivated and results-driven, coping effectively with complexity and change
• Excellent verbal and written communication and interpersonal skills, ability to build relationships
• Demonstrates good judgment in problem-solving and issue escalation
• Ability to handle confidential information
• Working knowledge of CRM and knowledge of Quote to Cash scenarios, including quotation preparation
• Must be organized and detail-oriented, able to multitask and prioritize in a fast-paced, deadline-driven environment
• Working knowledge of presentation and spreadsheet software, such as Microsoft PowerPoint and Excel
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