Sales Order Operations Specialist II
hace 3 semanas
The Sales Order Operations Specialist II is a critical member of our team, responsible for managing the end-to-end process for renewal and new sales. This includes performing duties for department managers, partnering with an assigned team of account managers to support sales cycle and business objectives, and serving as the primary point of contact for internal and external customers.
Key Responsibilities:
• Project Management: Subject Matter Expert for specific topics, designated Go-To person on the team for new and existing Sales & Order Operations staff.
• Independently own/manage a topic by expanding knowledge base, train new and existing staff, create and maintain training materials, develop and/or enhance presentation skills, and suggest improvements to current reference materials.
• Reviews quotations for completeness and accuracy, in accordance with GAAP, and adherence to company policy for new and renewal sales efforts.
• Partnering with an assigned group of Account Managers, prepare, review, process, and expedite sales orders and related workflow and services.
• Administers all renewal opportunities within the CRM, including revenue reconciliation activities, creating sales queries/reports to track opportunities, and following up with customers and maintaining an accurate renewal forecast within the CRM.
• Involve appropriate customers and internal groups to assure timely submission and processing of revenue.
Requirements:
• Associate degree in business or accounting (two-year program) or related field with a minimum of 3 years of experience in a sales operations, sales support, finance, or legal support role, in a corporate setting.
• Bachelor's degree desirable.
• At least 1 year of sales order processing experience.
• Fluent in English.
• Extended hours required at end of quarter.
• Strong teamwork and customer service oriented.
• Highly motivated and results driven, with the ability to cope effectively with complexity and change.
• Excellent verbal and written communication and interpersonal skills, with the ability to build relationships.
• Demonstrates good judgment in problem solving and issue escalation.
• Ability to handle confidential information.
• Working knowledge of CRM and knowledge of Quote to Cash scenarios, including Quotation preparation.
• Must be organized and detail oriented, with the ability to multitask and prioritize in a fast-paced, deadline-driven environment.
• Working knowledge of presentation and spreadsheet software, such as Microsoft PowerPoint and Excel.
About Ansys:
Ansys is a company that powers innovation by enabling innovators across industries to push boundaries. With a commitment to audacious goals, seamless teamwork, mastery, and outstanding results, we strive to change the world with innovative technology and transformational solutions. We are an equal opportunity employer and welcome diverse thinking, with the belief that diverse thinking leads to better outcomes. Join us in creating a workplace where diversity, inclusion, equity, and belonging thrive.
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