Customer Service Sales Ambassador
hace 16 horas
**About the Role:**
We are seeking a highly skilled Customer Service Sales Representative to join our team in Barcelona. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer experiences, building strong relationships with clients, and driving sales growth.
**What You'll Do:**
- Take incoming customer calls and resolve their queries efficiently.
- Log call details onto our CRM system and provide timely responses.
- Maintain up-to-date knowledge of our products and services.
- Ensure contractual Service Level Agreements (SLAs) are met.
**Your Qualifications:**
- Proficient English language skills, with an advanced level of Spanish.
- Minimum 1-year experience in fashion retail or similar.
- Knowledge of sales techniques and effective communication skills.
- Customer-focused approach, with a passion for delivering exceptional experiences.
**What We Offer:**
- Full-time contract: 39 hours/week, Monday to Saturday.
- Salary: €18,400 gross/year, plus up to €1,200 gross/year bonus.
- Central location in Barcelona.
- Ongoing training and career development opportunities.
**Join Our Team:**
We're committed to creating a diverse and inclusive workplace that values our employees' contributions. If you're passionate about delivering exceptional customer experiences and have a talent for sales, we'd love to hear from you.
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