Sales Operations Lead

hace 3 semanas


Barcelona, Barcelona, España Allianz A tiempo completo

Company Overview

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Allianz is a leading insurance company that prioritizes the backbone of its operations: Sales. Our agents and brokers foster relationships with existing customers while acquiring new ones. To achieve this, we need highly available and low-latency applications that enable effective customer management and advice.

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Job Description

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We are seeking a highly skilled and motivated Sales Operations Lead to oversee our team in Spain, Austria, Thailand, and Germany. As Manager of the Operations team, you will lead and manage Site Reliability Engineers, Developers, and Testers to ensure system reliability, scalability, and performance while driving continuous improvement and operational excellence.

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You will collaborate closely with other engineering teams, product management, and operations to achieve reliability goals and support our growing infrastructure. You will work with various technological solutions, including cloud infrastructure (AWS), infrastructure-as-code (GitHub), deployments (Kubectl, Helm), monitoring (Dynatrace), and incident management (ServiceNow).

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Responsibilities

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Team Leadership and Development:

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Hire, mentor, and coach Operations team members to help them grow professionally and achieve their career goals.

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Conduct regular performance reviews, provide constructive feedback, and create development plans.

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Foster a positive, inclusive, and collaborative team culture.

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Facilitate team ceremonies and rituals, such as tribe syncs and retrospectives.

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Project Management:

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Plan, coordinate, and oversee infrastructure, rollout, and release related projects to ensure timely and successful delivery.

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Define project goals, milestones, and timelines in collaboration with stakeholders.

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Create epics and prioritize user stories to meet and improve business objectives.

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Financial Management and Budgeting:

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Manage the budget for the Operations team and ensure financial efficiency.

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Develop strategies to ensure the costs of the team are covered by customers.

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Work closely with finance and product teams to align budget and cost recovery efforts with business objectives.

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Regularly report on financial performance and make adjustments to meet budgetary goals.

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Salary Range: $120,000 - $150,000 per annum, depending on experience.

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Requirements

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This role requires excellent leadership, communication, and problem-solving skills. You should have experience in managing technical teams and driving process improvements. Strong knowledge of cloud infrastructure, DevOps practices, and agile methodologies is essential.

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Benefits

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Allianz offers a competitive salary, comprehensive health insurance, and retirement plan. We also provide opportunities for professional growth and development, flexible working hours, and a dynamic work environment.

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About Allianz

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Allianz is a global insurance company with a strong presence in Europe, Asia, and other regions. We are committed to delivering exceptional service to our customers and providing a supportive work environment for our employees.



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