Sales Operations Specialist Lead

hace 4 semanas


Barcelona, Barcelona, España Lenovo A tiempo completo

At Lenovo, we are revolutionizing the world of technology. We are seeking a talented Sales Operations Specialist to join our EMEA Telesales team in Barcelona, Spain. This role is an exciting opportunity for someone who thrives in a dynamic and fast-paced environment, with a passion for data-driven decision-making.

About Lenovo

We are a global technology powerhouse, ranked #248 in the Fortune Global 500, serving millions of customers every day in 180 markets. Our vision is to deliver Smarter Technology for All, and we are committed to building a more equitable, trustworthy, and smarter future for everyone, everywhere.

About the Role

The successful candidate will be responsible for analyzing key sales metrics, providing actionable insights to support the EMEA Telesales team's objectives, and collaborating with stakeholders to drive data-driven decision-making. They will also lead and manage new projects from inception through implementation, such as new payment methods or changes in the sales process.

Key Responsibilities

  • Analyze key sales metrics (e.g., conversion rates, pipeline generation) and provide actionable insights to support the EMEA Telesales team's objectives.
  • Act as the main point of contact for EMEA Telesales on projects, collaborating with stakeholders to drive data-driven decision-making.
  • Lead and manage new projects from inception through implementation, such as new payment methods or changes in the sales process.
  • Present data and insights clearly to various stakeholders, representing the Telesales team in cross-functional projects.
  • Identify opportunities for improvement in sales processes and assist in implementing enhancements to increase efficiency.
  • Track sales rep performance in collaboration with the Data Analyst, identifying trends and areas for improvement.
  • Define ideal customer portfolios per sales rep and calculate targets for each portfolio to drive revenue growth.
  • Provide day-to-day support to the EMEA Telesales leadership, ensuring smooth operations and efficient team processes.

Requirements

To succeed in this role, you will require:

  • A minimum of 3 years of experience in data analytics, preferably in data agencies, technology suppliers, or call centers, with experience in multi-market environments.
  • A deep understanding of analytics tools and principles, with experience in creating dashboards and reports.

What We Offer

We offer a competitive salary of approximately €60,000 per year, plus benefits including health insurance, retirement plan, and paid time off. The estimated annual salary range for this position is €55,000 - €70,000, depending on experience and qualifications.



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