Senior Technical Operations Lead
hace 2 días
We are seeking an expert in IT systems at Take-Two Interactive Software, Inc. in Barcelona to lead technical operations and drive efficiency.
As a Senior Technical Operations Lead, you will be responsible for resolving complex support issues and collaborating across teams. Key responsibilities include leading technical operations, mentoring professionals, and participating in an on-call rota.
- Technical Proficiency: Okta Admin, Active Directory/Exchange 365, Google Workspace, Powershell, SCCM/Jamf/AirWatch, Horizon VDI, and Atlassian (Confluence/Jira)
- Lead Technical Operations: Ensure seamless technical operations through your extensive expertise.
- Collaborate Across Teams: Partner with multi-functional teams, providing strategic insights for highly complex projects and assignments.
- Mentor and Guide: Mentor professionals, coordinating projects to enhance performance.
- On-Call Responsibilities: Participate in an on-call rota, ensuring timely resolution of critical issues outside regular working hours.
Key Requirements:
- Deep understanding of organizational systems and products.
- Promptly and efficiently address critical issues from IT Support teams.
- Provide high-level technical support to C-Level Executives.
- Lead support escalation efforts, ensuring resolution of highly complex issues.
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