Senior Microbiology Solutions Specialist for Iberia Region

hace 6 días


Madrid, Madrid, España Biomérieux A tiempo completo

A leading global diagnostics company, bioMérieux has been a pioneer in in vitro diagnostics for 60 years. Our Industrial Microbiology Unit is comprised of over 900 employees worldwide, dedicated to providing top-notch microbiology control solutions for the agri-food, pharmaceutical, and cosmetic industries.

As a Senior Microbiology Solutions Specialist for the Iberia region, you will play a vital role in delivering world-class customer service and support by promoting teamwork and cooperation. Your mission will be to coordinate and provide technical ongoing support for bioMérieux systems and reagents, ensuring seamless pre-installation, technical installation, configurations, connections, training on customer sites, and troubleshooting.

Your responsibilities will include:

  • Providing consistent follow-up of installed base to ensure customer satisfaction and meet key performance indicators
  • Participating in income generation initiatives by promoting value-added products and services, developing, and building customer relationships that result in customer loyalty, retention, renewal, and positive referrals
  • Identifying internal and external customer training needs, development of documentation and implementation plans, and successful execution based on established timelines

To excel in this role, you will require:

  • Bachelor's Degree in a technical or life science field (or equivalent experience)
  • Food Microbiology expertise and experience working in a food environment
  • Knowledge in Food business quality standards and regulation
  • Excellent interpersonal and communication skills, both written and oral
  • Customer & business-oriented mindset with ability to manage problems efficiently
  • Teamwork and autonomy to work alone
  • Software skills

The ideal candidate will have English fluency required, with Portuguese language being a plus. This role is based preferably in Madrid with availability to travel throughout the Iberian Peninsula and abroad for training or specific projects (approximately 40%). BioMérieux welcomes applications from all individuals, regardless of background, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, or any unlawful criterion under applicable law.

Estimated annual salary: €60,000 - €80,000 based on location and industry standards.


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