Senior Operations Manager for Customer Service Excellence
hace 3 días
Job Description
">We are seeking a seasoned Operations Manager to oversee the day-to-day operations of our customer service team in Riga, Latvia. As a key member of our leadership team, you will be responsible for ensuring optimal performance, team efficiency, and high service standards.
About the RoleThe ideal candidate will have extensive experience in the BPO sector, with a deep understanding of customer service operations. You will be responsible for managing staff, streamlining processes, and implementing strategies for operational improvement.
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Barcelona, Barcelona, España Recruitment Direct A tiempo completoJob Summary: We are seeking an experienced Operations Manager to lead our customer service team in Riga, Latvia. This is a great opportunity for a seasoned professional to contribute to our dynamic team and drive operational excellence.
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Senior Operations Excellence Manager
hace 1 mes
Barcelona, Barcelona, España Merkle Schweiz A tiempo completoJob OverviewWe are seeking a highly skilled Senior Operations Excellence Manager to join our team at Merkle Schweiz. This role involves leading efforts to design and optimize integrated workflows, review and enhance operational processes, and oversee continuous improvement initiatives.About the RoleDevelop, implement, and optimize integrated workflows across...
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Operations Excellence Manager
hace 1 semana
Barcelona, Barcelona, España Qonto A tiempo completo**Company Overview**At Qonto, we're committed to making day-to-day banking easier for SMEs and freelancers. Our online business account combines invoicing, bookkeeping, and spend management tools, thanks to our innovative product and highly reactive 24/7 customer support. As the leader in our market, we've rapidly gained trust, serving over 500,000...
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Customer Service Business Operations Manager
hace 2 semanas
Barcelona, Barcelona, España Affinity Petcare Sa A tiempo completoWe are seeking a Customer Service Business Operations Manager for our Specialty Direct Distribution area in Spain, Italy, and France. This position will oversee four coordinators and manage a team of 30 people, reporting to Affinity's Global Customer Service Manager.Key ResponsibilitiesOversight of daily Order to Cash operations: Supervise all aspects of the...
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Service Excellence Manager
hace 2 semanas
Barcelona, Barcelona, España Hempel Paints Kuwait Company W.L.L. A tiempo completoJob Description:We are seeking a skilled Service Excellence Manager to join our team. The successful candidate will be responsible for leading strategic projects and improving service operations across the organization.Key Responsibilities:Lead cross-functional projects to optimize service operations and improve performanceAlign service processes with...
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Customer Service Excellence Specialist
hace 2 días
Barcelona, Barcelona, España Msx International Inc. A tiempo completo**Job Summary**We are seeking a highly skilled Customer Service Excellence Specialist to join our team at MSX International Inc. in Barcelona.About the Role:The Customer Service Excellence Specialist is responsible for monitoring and evaluating the quality of customer service interactions to ensure compliance with project guidelines and high-quality service...
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European Senior Manager for Field Service Optimization
hace 1 semana
Barcelona, Barcelona, España Danaher A tiempo completoAbout the RoleBeckman Coulter Diagnostics is part of Danaher, a global science and technology leader that empower scientists, clinicians, and engineers to accelerate innovation and improve human kind. As a leading developer, manufacturer, and marketer of laboratory automation, flow cytometry and information solutions we will drive efforts in providing high...
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Customer Service Team Lead and Operations Manager
hace 2 semanas
Barcelona, Barcelona, España Centrient Pharmaceuticals A tiempo completoJob DescriptionWe are seeking an experienced Customer Service Team Lead and Operations Manager to join our team at Centrient Pharmaceuticals. This role is a key position within the Commercial / Customer Service department, responsible for leading the customer service teams in the assigned region and managing the order-to-cash process.
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Service Team Leader
hace 6 días
Barcelona, Barcelona, España Zurich Australian Insurance Ltd. A tiempo completoZurich Australian Insurance Ltd. offers a competitive salary of €100,000 per annum for the Service Team Leader - Operations Excellence position in Madrid.This is an exciting opportunity to lead the Underwriting Operations team at SC Spain, driving excellence and collaboration with Digital Center of Excellence and Financial Lines Program implementation...
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Senior European Dispatching Operations Manager
hace 6 días
Barcelona, Barcelona, España Jordan Martorell S.L. A tiempo completoAt Jordan Martorell S.L., our vision is to revolutionize customer care in Europe. We are seeking a highly skilled Senior European Dispatching Operations Manager to lead our helpline and dispatching services across multiple countries.This is an exciting opportunity to leverage advanced technology and AI to drive innovation and efficiency. The successful...
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Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced Operations Manager to join our team at Amazon's Extra Large (AMXL) service.Job SummaryThis is a challenging and rewarding role that requires a strong leader who can drive improvement programs across our operations, supply chain, business intelligence, and program management teams.As a Senior Program Manager, you...
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Senior Technical Operations Manager
hace 1 semana
Barcelona, Barcelona, España Business Assurance A tiempo completo**Unlock Your Potential in Renewable Energy Leadership** We are Business Assurance, a leading provider of innovative digital solutions for the renewable energy sector. Our cutting-edge platform, Cloud Solutions, empowers our clients to harness the power of wind, solar, and storage assets with unparalleled efficiency. As the Senior Technical Operations...
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Service Operations Manager
hace 3 semanas
Barcelona, Barcelona, España Rotzinger Group A tiempo completoJob SummaryWe are seeking an experienced Service Operations Manager to oversee the service department at Rotzinger Group. This is a key role in driving customer satisfaction, optimizing service operations, and supporting our mission to deliver cutting-edge packaging solutions.About the RoleThe Service Operations Manager will be responsible for managing a...
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Senior Operations Coordinator for Bioinformatics Services
hace 2 semanas
Barcelona, Barcelona, España Somma A tiempo completoThe Centre for Genomic Regulation (CRG) is a leading international biomedical research institute in Barcelona, Spain. With over 400 scientists from 44 countries, the CRG fosters an interdisciplinary environment that encourages collaboration and innovation. The Institute has been recognized for its commitment to developing an HR Strategy for Researchers,...
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Customer Service Excellence Specialist
hace 2 semanas
Barcelona, Barcelona, España Msx International Inc. A tiempo completo**About Msx International Inc.**We are a leading company in the customer service industry, committed to delivering exceptional experiences for our clients and their customers.**Job Summary**We are seeking a highly skilled Customer Service Excellence Specialist to join our team in Barcelona. As a key member of our quality assurance team, you will be...
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Operations Excellence Manager
hace 2 semanas
Barcelona, Barcelona, España Qonto A tiempo completoAbout UsAt Qonto, our mission is to make day-to-day banking easier for SMEs and freelancers. Our innovative product, highly reactive customer support, and clear pricing have made us the leader in our market.Our JourneyWe were founded in July 2017 by Alexandre and Steve. Today, we serve over 500,000 customers and have a team of 1,600+ Qontoers who are...
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Operations Excellence Specialist
hace 2 semanas
Barcelona, Barcelona, España Amazon A tiempo completoCompany Overview: Amazon Extra Large (AMXL) is a specialized service handling heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns, with a focus on customer care, safety, productivity, and innovation.Job Summary: We're seeking an Operations Excellence Specialist to...
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Customer Service Representative
hace 1 mes
Barcelona, Barcelona, España CPM International A tiempo completoAt CPM International, we're revolutionizing global transportation by harnessing cutting-edge technology.We're committed to creating a more sustainable and efficient future for transportation worldwide. In the TaaS Operations project, our team leverages collective strengths to achieve system efficiency, unlock growth initiatives, and drive operational...
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Customer Service Expert for Supply Chain Operations
hace 3 semanas
Barcelona, Barcelona, España Werfen A tiempo completoJob OverviewThe Customer Service Expert for Supply Chain Operations will be responsible for providing exceptional customer service and ensuring the timely and complete delivery of goods. This role will work closely with business partners in the supply chain to resolve customer complaints and manage order releases.About the PositionWe are seeking a highly...
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Culinary Operations Manager
hace 3 semanas
Barcelona, Barcelona, España The Ritz-Carlton A tiempo completoOverviewThe Ritz-Carlton is a global leader in luxury hospitality, renowned for delivering exceptional service and rare experiences. As a Culinary Operations Manager, you will play a pivotal role in ensuring the highest standards of culinary excellence across our properties.About YouWe are seeking an accomplished professional with 6 years of experience in...