Customer Service Representative in Lisbon
hace 1 mes
We are seeking a highly skilled and motivated Customer Service Agent to join our team in Lisbon, Portugal. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information to customers
- Work collaboratively with the team to achieve customer satisfaction goals
- Develop and maintain a deep understanding of our products and services
- Stay up-to-date with industry trends and best practices
- Native level of Dutch and B2/C1 level of English
- Knowledge of the value and impact that a good customer experience can create
- Articulate and communicative
- Available for 6 months to 1 year
- Being a real team player and committed to your work
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Lisbon for an international career and life experience
- Having a valid Portuguese work permit (required)
- A fixed-term contract that is renewable
- Full-time work on rotating shifts (depending on the project)
- Intensive training to kick-start your career
- Competitive salary conditions (including free accommodation or a relocation package)
- Private health insurance after 6 months of contract
- Free Portuguese lessons, cooking classes, sports activities, and social events
- Portuguese public holidays and 22 days of paid holidays
We are a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. We take care of our employees' career development, language skills, accommodation, and social integration. Join our team and become an added value to our international team, including talents from over 80 nationalities worldwide.
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