Customer Service Representative for Global Food Producer in Lisbon

hace 4 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo

Job Title: Customer Service Representative for Global Food Producer in Lisbon

About the Role:

We are seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.

Key Responsibilities:

  • Provide information, solutions, and advice to customers via email and chat
  • Contribute to a positive customer experience through responsible treatment of each contact
  • Achieve performance targets defined by the project
  • Ensure and participate in the success of the department
  • Guarantee client satisfaction and a high level of quality

Requirements:

  • Native level of German and fluent level of English
  • Passion for food
  • Professional attitude and strong customer service skills
  • Excellent listening and communication skills
  • Willingness to learn, develop, and acquire new skills
  • Dynamic and self-motivated
  • Open-minded, a real team player, and willing to work in an international and multicultural environment
  • Strong work ethic and commitment to the job, ready to contribute to the success of the company and project
  • EU Citizenship or a valid work permit for Portugal

What We Offer:

  • Competitive salary and performance bonus
  • Meal vouchers and reimbursement of some transportation costs
  • Private Health Insurance and dental plan
  • Opportunity to work in a challenging and fast-paced environment
  • Possibility to collaborate with some of the biggest brands in the industry
  • Fully paid training, professional development, and career evolution


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