Customer Service Representative for Medical Device Company in Lisbon

hace 2 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo

Job Title: Customer Service Representative for Medical Device Company in Lisbon

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for a medical device company in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may encounter with our Insulin Management System.

Key Responsibilities:

  • Taking care of customer inquiries and providing timely and empathetic support
  • Responding to inbound calls, managing orders, and coordinating product shipment
  • Providing guidance and direction to customers to ensure their satisfaction
  • Encouraging customers to comply with product utilization

Requirements:

  • A native level of German and a good level of English
  • Enthusiasm about medicine and a passion for providing help
  • Knowledge of the value and impact of good customer experience
  • Excellent communication and listening skills
  • Ability to work in a fast-paced environment and adapt to changing situations

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and international work environment
  • Free Portuguese lessons and other language support
  • A comprehensive relocation package for international candidates

About Us:

We are a multinational organization with a reputation for excellence in sales and customer service solutions. Our team is diverse and inclusive, with talents from over 80 nationalities. We are committed to providing our customers with the best possible experience and are looking for like-minded individuals to join our team.



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