Customer Service Representative for Medical Device Company in Lisbon

hace 2 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Blu Selection in Lisbon. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and empathetic manner.

Key Responsibilities

  • Respond to customer inquiries and resolve issues related to the Omnipod product
  • Coordinate product shipment to customers and manage orders
  • Provide support and direction to customers, ensuring their needs are met and exceeded
  • Encourage customers to comply with product utilization

Requirements

  • Native level of German and good level of English
  • Enthusiasm about medicine and affinity for providing help
  • Knowledge of the value and impact of good customer experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations

What We Offer

  • Yearly or 6-month contract, renewable
  • Full-time position (40h/week) on rotating shifts, including night shifts
  • Salary conditions: 1,230€ gross/month including free accommodation or 1,612€ gross/month excluding accommodation
  • Reimbursement of initial flight expenses, airport pick-up, and yearly two-way flight ticket back to home country
  • Free Portuguese lessons, cooking classes, sports activities, and social events
  • Real career opportunities in different career paths

About Us

Blu Selection is a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. We offer a dynamic and inclusive work environment, with a team of talented individuals from over 80 nationalities. If you are passionate about customer service and eager to grow your career, we encourage you to apply for this exciting opportunity.



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