Customer Service Representative for Medical Device Company

hace 4 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo
Join Our Team as a Customer Service Agent for a Medical Device Company in Lisbon

You have a passion for medicine and a desire to make a difference in people's lives? We're looking for a talented Customer Service Agent to join our team in Lisbon, Portugal.

About the Role

As a Customer Service Agent, you will be responsible for providing exceptional support to our customers, responding to their inquiries, and resolving any issues they may have with our Insulin Management System, Omnipod. Your primary goal will be to ensure that our customers receive the best possible experience, and that they are satisfied with our products and services.

Responsibilities
  • Respond to customer inquiries via phone, email, or chat
  • Provide product information and support to customers
  • Resolve customer complaints and issues in a timely and professional manner
  • Work closely with our sales team to ensure seamless customer experience
  • Stay up-to-date with product knowledge and industry developments
Requirements
  • Native level of German and good level of English
  • Enthusiasm about medicine and affinity for providing help
  • Knowledge of the value and impact that a good customer experience can create
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
  • Competitive salary and benefits package
  • Opportunity to work with a leading medical device company
  • Chance to develop your skills and career in a dynamic and supportive team
  • Free Portuguese lessons and cultural adaptation support
  • Relocation assistance and accommodation options

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about customer service and have a strong desire to make a difference in people's lives, we'd love to hear from you



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