Customer Service Representative for International Travel Company

hace 6 días


Barcelona, Barcelona, España Blu Selection A tiempo completo

Customer Service Role in the Travel Industry

We are seeking a skilled Customer Service Representative to join our team in Lisbon. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients, ensuring their travel experiences are smooth and enjoyable.

Your Key Responsibilities:

  • Solving issues during the booking process
  • Giving instructions and taking an active role in finding the right booking
  • Following up during the vacation and providing good solutions, including refunds
  • Being responsible for the current and expanding the clients' network
  • Managing good and qualified lead generation

Requirements:

  • A native level of Dutch and at least a B2 level of English
  • Knowledge of the value and impact that a good customer experience can create
  • Being an attentive listener, comfortable and skillful at communicating with people
  • Having a drive for excellence and professionalism
  • Being a real team player and committed to your work
  • Excitement about intercultural communication and the expatriate lifestyle
  • Living in or willing to relocate to Lisbon for an international career and life experience

What We Offer:

  • A fixed-term contract that is renewable every year
  • Full-time (40h/week) on rotating shifts (07:00-19:00)
  • Intensive training to kick-start your career
  • Salary conditions: 1040€ gross/month including free accommodation or 1298€ gross/month excluding accommodation
  • Relocation package for international candidates, including reimbursement of initial flight expenses and help with paperwork
  • Private health insurance after 6 months of contract
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
  • Portuguese public holidays and 22 days of paid holidays
  • Career growth opportunities in different paths


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Are you passionate about delivering exceptional customer experiences in the travel industry? We are seeking a skilled Customer Service Representative to join our team in Lisbon, Portugal.Your responsibilities will include:Solving issues during the booking processProviding instructions and support to customersFollowing up during the vacation to ensure a...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Job Title: Customer Service Representative for Travel IndustryAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for the Travel Industry. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    {"Job Title": "Icelandic Customer Service Representative - Travel Industry", "Job Description": "Job SummaryWe are seeking a highly skilled and empathetic Icelandic customer service representative to join our team in the travel industry. As a customer support advisor, you will be responsible for understanding and identifying customer needs, providing...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    {"Job Title": "Icelandic Customer Service Representative - Travel Industry", "Job Description": "Job SummaryWe are seeking a highly skilled and empathetic Icelandic customer service representative to join our team in the travel industry. As a customer support advisor, you will be responsible for understanding and identifying customer needs, providing...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Job Title: Travel Agent in Barcelona - Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Travel Agent to join our team in Barcelona. As a Travel Agent, you will be responsible for providing exceptional customer service to our clients, ensuring their travel experiences are seamless and enjoyable.Key Responsibilities:Manage...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for the Travel Industry. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Are you passionate about delivering exceptional customer experiences in the travel industry?Do you have a native level of German and a good level of English?Do you thrive on challenge and are excited by change?Are you interested in an inbound customer service position with upselling for a world-leader in the rail travel industry?Your responsibilities and...


  • Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Exoticca Travel Co. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their travel experiences are seamless and enjoyable.Key Responsibilities:Provide pre-departure...


  • Barcelona, Barcelona, España Alpadia Language Schools Sa A tiempo completo

    Job Title: Customer Service Representative for Language EducationCompany Description: Alpadia Language Schools Sa is a leading provider of language education travel services. We are seeking a highly skilled Customer Service Representative to join our team.Job Description:We are looking for a Customer Service Representative to provide exceptional support to...


  • Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    Customer Service RepresentativeAt Exoticca Travel Co, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our clients, ensuring their travel experiences are nothing short of unforgettable.Key Responsibilities:Provide pre-departure...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer multilingual support in various languages to cater to the diverse needs of our markets.Job DescriptionWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer multilingual support in various languages to cater to the diverse needs of our markets.Job DescriptionWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Customer Service Representative for International AirlinesAre you looking for a challenging and rewarding career in customer service? Blu Selection is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for International Airlines.Key Responsibilities:Provide exceptional customer service to...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Travel Industry. As an Inbound Customer Service Agent, you will be responsible for providing exceptional customer service and promoting additional services to customers.Key Responsibilities:Offer information,...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at CPM International. As a key member of our global support team, you will be responsible for providing exceptional customer service to our clients worldwide.Key Responsibilities:Respond to customer inquiries via phone, email, and chatResolve...


  • Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    At Exoticca Travel Co, we are looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Provide pre-departure customer support, including answering incoming calls and emails, providing destination and trip...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    Job Title: Sf-570 | Serbian Customer Service Representative - Travel IndustryWe are seeking a highly skilled and empathetic Serbian language speaker to join our team as a Customer Service Representative in the Travel Industry. As a key member of our customer support team, you will be responsible for providing exceptional service to our international...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    Job Title: Sf-570 | Serbian Customer Service Representative - Travel IndustryWe are seeking a highly skilled and empathetic Serbian language speaker to join our team as a Customer Service Representative in the Travel Industry. As a key member of our customer support team, you will be responsible for providing exceptional service to our international...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    We are seeking a highly skilled Customer Service Representative to join our team at CPM International. As a representative of New Balance, you will be responsible for providing exceptional customer service to our clients worldwide.Key responsibilities include:Working collaboratively with consumers to answer product information requests and resolve queries in...


  • Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team at Exoticca Travel Co. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients before and during their travels.Key Responsibilities:Provide pre-departure customer support via phone and emailOffer destination and trip...