Customer Service Representative in Lisbon
hace 4 semanas
Job Title: Customer Service Representative in Lisbon
About the Role:
We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Lisbon. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their issues are resolved efficiently and effectively.
Key Responsibilities:
- Help clients with incoming issues
- Ensure high-quality customer service
- Provide necessary information
- Reach out proactively
- Record data in the CRM system
- Improve customer satisfaction
- Accurate and efficient problem-solving
- Be a real team player
Requirements:
- A native level of Dutch and B2/C1 level of English
- Knowledge of the value and impact that a good customer experience can create
- Articulate & communicative
- Available for 6 months - 1 year
- Being a real team player and committed to your work
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Lisbon for an international career and life experience
- Having a valid Portuguese work permit (required)
What's in it for you?
We offer a competitive salary and a range of benefits, including:
- A fixed-term contract that is renewable
- Full-time on rotating shifts (depending on the project)
- Intensive training to kick-start your career
- Salary conditions: 1040€ gross/month (including free accommodation) or 1298€ gross/month (excluding accommodation)
- Relocation package for international candidates
- Private health insurance after 6 months of contract
- Free Portuguese lessons, cooking classes, sports activities, and social events
- Portuguese public holidays and 22 days of paid holidays
- Great facilities and building
- Training and multiple career opportunities
- Opportunity to learn a job from scratch
- Many outside activities and events
About the Company:
We are a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. We take care of our employees' career development, language skills, accommodation, and social integration.
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