Customer Service Representative
hace 3 días
About the Role
We are seeking a skilled Customer Support Associate to join our team at Empresa Reconocida. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and partners.
Responsibilities Include
- Understanding our services and providing solutions to customer and host inquiries in a timely manner.
- Assisting our community of hosts and partners with any questions or requests pertaining to our platform, upcoming experiences, tools, and communication.
- Working closely with other departments to resolve any issues or questions.
- Other projects and duties as assigned.
Requirements Include
- At least 3 years of experience in a customer service role.
- Professional with excellent verbal and written communication skills.
- Positive attitude and a willingness to learn and grow in the position.
- Ability to be resourceful and responsive.
- Strong interest or experience in the culinary world.
- Ability to work efficiently and distraction-free in a home office environment.
- Proficient in Google Suite and Excel.
- Experience working with a CRM.
Work Schedule
8 am to 12 pm Eastern Time.
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