Customer Service Representative

hace 2 semanas


Zaragoza, Zaragoza, España SESÉ A tiempo completo
Customer Service Representative

Somos Sesé, un gestor integral de la cadena de suministro.

Ofrecemos a nuestros clientes soluciones integrales, digitales, sostenibles, innovadoras y eficientes para la cadena de suministro.

Somos la suma de un equipo de más profesionales de 57 nacionalidades que, día tras día, se esfuerzan para dar el mejor servicio y la mayor dedicación.

Actualmente estamos seleccionando un representante de atención al cliente en Polígono industrial PLAZA de Zaragoza.

¿Qué harás?

  • Contribuir al desarrollo de negocio, proporcionando las mejores prácticas, implementaciones y promover servicios de valor con clientes existentes y potenciales a través del desarrollo y retención de los mismos, cumplimiento con los requisitos y flujos de trabajo de acuerdo a los estándares de calidad y servicio acordados.

En dependencia del Supervisor:

  • Prevención y resolución de posibles incidencias que pudieran presentarse en el transporte de carga desde origen hasta destino final en procesos de importación y/o exportación aérea.
  • Realización, organización y planificación de instrucciones tanto de exportación como importación aérea en coordinación con las operaciones de almacén; así como elaboración, expedición y archivo documental necesario para las mismas.
  • Cumplimiento, comprobación de la cadena de seguridad bajo los parámetros exigidos por AESA para la exportación aérea y garantizar el correcto cumplimiento de los procedimientos aduaneros para la importación aérea.
  • Control de stocks tanto de planchas como de partidas pendientes de instrucciones.
  • Comunicación fluida con el cliente, forwarders y agentes de Handling.

Requisitos:

  • Experiencia de al menos 1 año en una posición similar en sector logístico.
  • Formación profesional
  • Disponibilidad total e inmediata (Turnos rotativos de mañana, tarde y noche)

¿Qué ofrecemos?

  • Formar parte de un Grupo internacional.
  • Desempeñar un papel activo en la configuración del crecimiento del mismo.
  • Un alto grado de autonomía y desarrollo dentro de un equipo dinámico e innovador
  • Acceso a Beneficios sociales por pertenecer a Sesé: seguro médico, descuentos en más de 400 marcas etc

¿Quieres formar parte de este proyecto? Entonces, da el paso decisivo e inscríbete en nuestra oferta.



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