Customer Service Representative
hace 1 mes
We are seeking a highly skilled and multilingual Customer Support Specialist to join our team in Greece. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone and email, ensuring a seamless and satisfying experience.
Key Responsibilities:- Provide accurate and timely support to customers on a range of issues
- Utilize effective communication skills to resolve customer concerns and create a positive experience
- Work collaboratively with the management team to achieve customer service quality goals and compliance regulations
- Develop and maintain a deep understanding of our products and services to provide informed support
- Opportunity to work from home
- Comprehensive health coverage and private health care
- Attractive salary package with performance-based bonuses
- Relocation support package for candidates outside Greece
- Spanish C2 proficiency
- English B2 proficiency
- Ability to resolve customer concerns and create a seamless customer experience
- Self-sufficiency and confidence in troubleshooting basic technical issues
- EU citizenship or Greek residence card
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