Customer Service Representative for Netherland Market

hace 1 mes


Zaragoza, Zaragoza, España American Express A tiempo completo
Customer Service Representative for Netherland Market

At American Express, we're committed to delivering exceptional customer experiences. As a Customer Service Representative for the Netherland Market, you'll play a vital role in providing top-notch support to our merchants. Your fluency in Dutch and English will enable you to effectively communicate with our customers, resolving their queries and issues in a timely and professional manner.

Key Responsibilities:

  • Provide exceptional customer service to American Express' Netherland and Belgium speaking merchants
  • Respond to phone calls and cases from customers, resolving issues and celebrating their value to us
  • Offer unique solutions to merchants, managing a workflow in line with departmental and individual goals

What We're Looking For:

  • Fluency in Dutch and English, both written and spoken
  • Passion for delivering excellent customer service
  • Intermediate-level computer literacy
  • Organized, diligent, and attentive listening skills

We provide in-depth training for this role, and we're looking for applicants who are eager to learn and grow with us. If you're passionate about delivering exceptional customer experiences and have the skills to match, we'd love to hear from you.



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