Technical Account Manager

hace 10 horas


Barcelona, Barcelona, España Mongodb A tiempo completo

About MongoDB

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MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. Our developer data platform, MongoDB Atlas, is a globally distributed, multi-cloud database available in over 115 regions across AWS, Google Cloud, and Microsoft Azure.

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Job Summary

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We are seeking an experienced Technical Account Manager based in Barcelona to join our team. As a key member of our Customer Success organization, you will be responsible for driving customer adoption and satisfaction, as well as building strategic relationships with our end-users.

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Responsibilities

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Your primary focus will be on leveraging your technical expertise and account management skills to ensure seamless interactions between Sales, Professional Services, Solutions Architects, and other teams within MongoDB. You will become the main point of contact for our customers, working closely with them to understand their needs and provide tailored solutions.

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Requirements

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To succeed in this role, you will need a strong passion for technology and a proven track record of delivering exceptional results in a Customer Success, Account Management, or Client Services environment. We are looking for someone who can operate autonomously, thrive in ambiguous situations, and maintain a customer-centric approach while collaborating with cross-functional teams.

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What We Offer

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In addition to the opportunity to work with a cutting-edge technology company, we offer a competitive salary range of €80,000 - €120,000 per year, depending on experience, plus a comprehensive benefits package that includes health insurance, retirement plan, and paid time off.

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Preferred Qualifications

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The ideal candidate will have at least 9 years of experience working in a similar role, with a strong understanding of cloud-based technologies and a proven ability to build and maintain strong relationships with customers.

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Location

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This is a hybrid working model position, requiring regular presence in our Barcelona office.



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