Strategic Business Engagement Specialist
hace 2 semanas
Company Overview: Vodafone Group is a leading global telecommunications company that aims to connect people, businesses, and communities across the world. With a strong commitment to innovation and customer satisfaction, we strive to deliver exceptional experiences through our cutting-edge technology solutions.
Salary: The estimated annual salary for this role is around €40,000 - €60,000 depending on experience and qualifications.
Job Description:
Key Responsibilities:">
- Plan and host Discovery Sessions in our Customer Experience Centres (CECs) to showcase the latest innovations and technologies to our business customers.
- Manage the whole process end-to-end, from booking to developing agendas and hosting customers on the day.
- Deliver exceptional customer service and ensure a positive experience for all customers.
Required Skills and Qualifications:
- A high school diploma or equivalent is required; a Bachelor's degree in Business, Communications, or a related field is preferred.
- Minimum 3 years of experience in customer and innovation-related activities.
Benefits:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and innovative team.
- A chance to develop your skills and expertise in customer engagement and innovation.
Others:
This role involves managing customer interactions across various channels, resolving issues promptly, and contributing to the continuous improvement of customer satisfaction and loyalty.
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