Strategic Business Engagement Specialist

hace 2 semanas


Málaga, Málaga, España Vodafone A tiempo completo

Company Overview: Vodafone Group is a leading global telecommunications company that aims to connect people, businesses, and communities across the world. With a strong commitment to innovation and customer satisfaction, we strive to deliver exceptional experiences through our cutting-edge technology solutions.

Salary: The estimated annual salary for this role is around €40,000 - €60,000 depending on experience and qualifications.

Job Description:
Key Responsibilities:">

  • Plan and host Discovery Sessions in our Customer Experience Centres (CECs) to showcase the latest innovations and technologies to our business customers.
  • Manage the whole process end-to-end, from booking to developing agendas and hosting customers on the day.
  • Deliver exceptional customer service and ensure a positive experience for all customers.

Required Skills and Qualifications:
  • A high school diploma or equivalent is required; a Bachelor's degree in Business, Communications, or a related field is preferred.
  • Minimum 3 years of experience in customer and innovation-related activities.

Benefits:
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and innovative team.
  • A chance to develop your skills and expertise in customer engagement and innovation.

Others:
This role involves managing customer interactions across various channels, resolving issues promptly, and contributing to the continuous improvement of customer satisfaction and loyalty.

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