Cloud Tech Trainer

hace 4 días

Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

About the Role:

Teleperformance Spain is seeking a highly skilled Cloud Tech Trainer to join our team in Barcelona. As a Cloud Tech Trainer, you will be responsible for providing technical knowledge to our Sales and Tech teams, enabling them to have solid business conversations with developer audiences and C-level IT and business leaders.

Key Responsibilities:

  • Align with knowledge managers to run periodic need assessments and plan, develop, and deliver product training programs.
  • Ensure product training is clearly defined, documented, and delivered for each role within the organization on a quarterly basis.
  • Implement product training best practices to improve sales performance and track training results.
  • Cross-functional team working and ability to connect and work with multiple teams across different geographical locations.
  • Work with key stakeholders to develop and launch real Cloud showcase projects for training and development purposes.

Requirements:

  • 2 years of experience working across technology and cloud computing sales or services.
  • Degree in Computer Science, Physics, Telecommunications, Statistics, or similar.
  • Training creation and delivery experience.
  • Cloud services development and deployment experience.

Competencies and Skills:

  • Establishes a course of action for self or others to accomplish a specific goal.
  • Develops new ideas and unique solutions to problems.
  • Recognizes and responds to unanticipated events and requirements.
  • Actively seeks opportunities to make a contribution rather than passively accepting situations.
  • Establishes productive, cooperative relationships with subordinates, peers, and management.

Benefits:

  • Full-time position (39h per week, Monday to Friday).
  • Hybrid working model in Barcelona.
  • Competitive Salary and Bonus scheme.
  • Referral Program: Bring a Friend and get a Referral fee (up to 2,000€ depending on the language/project).
  • Permanent Contract.
  • Health Insurance.
  • Relocation support.
  • A permanent presence of coaches who will facilitate your personal and professional development.
  • Established career path to grow within the project.
  • Bi-weekly, monthly, or quarterly contests.
  • Employment with the world's largest provider of contact center services.
  • Excellent work environment, great colleagues, social arrangements, and personal development.
  • Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.

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