Cloud Technology Trainer
hace 2 semanas
Teleperformance Spain, a leading customer experience management company, is seeking a skilled Cloud Tech Trainer to join our team in Barcelona.
Job Summary:We are looking for a highly motivated and experienced Cloud Tech Trainer to provide technical knowledge and training to our Sales and Tech teams. The ideal candidate will have a strong background in Cloud technologies, including big data and Cloud solutions, and be able to communicate complex technical concepts to non-technical stakeholders.
Key Responsibilities:- Develop and deliver product training programs based on needs analysis and in conjunction with new product launches, features, etc.
- Align with knowledge managers of the Sales and Tech teams to run periodic need assessments and plan training programs.
- Ensure product training is clearly defined, documented, and delivered for each role within the organization on a quarterly basis.
- Implement product training best practices which lead to improved sales performance.
- Track and measure training results with adjustments made where necessary to plug any knowledge gaps identified through quality audit processes.
- 2 years experience working across technology and cloud computing sales or services.
- Degree in Computer Science, Physics, Telecommunications, Statistics, or similar.
- Training creation and delivery experience.
- Cloud services development and deployment experience.
- Knowledge of Big Data landscape and Business Intelligence technologies.
- Knowledge of how various cloud technologies (Saas, PaaS, and IaaS) work together to drive technology adoption within the existing large account base.
- Google Cloud Digital Leader, Google Cloud Engineer, Azure Fundamentals, and/or AWS Certified Cloud Practitioner certifications.
- Establishes a course of action for self or others to accomplish a specific goal.
- Develops new ideas and unique and novel solutions to problems.
- Recognizes and responds to unanticipated events and requirements.
- Actively seeks opportunities to make a contribution rather than passively accepting situations.
- Establishes productive, cooperative relationships with subordinates, peers, and management.
- Full-time position (39h per week, Monday to Friday).
- This is a Hybrid working model in Barcelona.
- Competitive Salary and Bonus scheme.
- Referral Program: Bring a Friend and get a Referral fee (up to 2,000€ depending on the language/project).
- Permanent Contract.
- Health Insurance.
- Relocation support.
- A permanent presence of coaches who will facilitate your personal and professional development.
- Established career path to grow within the project.
- Bi-weekly, monthly, or quarterly contests.
- Employment with the world's largest provider of contact center services.
- Excellent work environment, great colleagues, social arrangements, and personal development.
- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.
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