Cloud Tech Trainer

hace 3 semanas


Barcelona, Barcelona, España Teleperformance A tiempo completo
Cloud Tech Trainer Job Description

Teleperformance Spain is seeking a highly skilled Cloud Tech Trainer to join our team. As a Cloud Tech Trainer, you will be responsible for providing technical knowledge to our Sales and Tech teams across multiple sites.

Key Responsibilities:

  • Align with knowledge managers to run periodic need assessments.
  • Plan, develop, and deliver product training programs based on needs analysis and new product launches.
  • Ensure product training is clearly defined, documented, and delivered for each role within the organization.
  • Implement product training best practices to improve sales performance.
  • Track and measure training results, making adjustments as necessary.
  • Cross-functional team working, connecting with multiple teams across different geographical locations.
  • Develop and launch real Cloud showcase projects for training and development purposes.
  • Assist in gathering, processing, and analyzing data for training KPIs.

Requirements:

  • 2 years of experience in technology and cloud computing sales or services.
  • Degree in Computer Science, Physics, Telecommunications, Statistics, or similar.
  • Training creation and delivery experience.
  • Cloud services development and deployment experience.

Preferred Qualifications:

  • Knowledge of Big Data landscape and Business Intelligence technologies.
  • Knowledge of cloud technologies (Saas, PaaS, and IaaS) and their applications.
  • Google Cloud Digital Leader, Google Cloud Engineer, Azure Fundamentals, and/or AWS Certified Cloud Practitioner certifications.

Competencies and Skills:

  • Establishes a course of action for self or others to accomplish a specific goal.
  • Develops new ideas and unique solutions to problems.
  • Recognizes and responds to unanticipated events and requirements.
  • Actively seeks opportunities to make a contribution.
  • Establishes productive relationships with subordinates, peers, and management.
  • Uses appropriate interpersonal styles and communication methods to gain acceptance.
  • Ability to inspire and show others how to maximize opportunities.
  • Expresses oneself in a clear, concise manner.

Benefits:

  • Full-time position (39h per week, Monday to Friday).
  • Hybrid working model in Barcelona.
  • Competitive Salary and Bonus scheme.
  • Referral Program: Bring a Friend and get a Referral fee.
  • Permanent Contract.
  • Health Insurance.
  • Relocation support.
  • A permanent presence of coaches for personal and professional development.
  • Established career path to grow within the project.
  • Bi-weekly, monthly, or quarterly contests.
  • Employment with the world's largest provider of contact center services.
  • Excellent work environment, great colleagues, social arrangements, and personal development.
  • Dynamic business casual environment with colleagues of all ages.

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