Cloud Sales Trainer

hace 1 mes


Barcelona, Barcelona, España Teleperformance A tiempo completo

Teleperformance is seeking a Cloud Sales Trainer to support our continued growth. This role involves planning, developing, and delivering onboarding and ongoing training programs based on a needs analysis and in conjunction with new product launches, features, etc.

Key Responsibilities:

  • To align with Training Managers and Google EMEA Knowledge manager to plan, develop, and deliver training programs.
  • To ensure sales training is clearly defined, documented, and delivered for each role within the organization on a quarterly basis.
  • To promote the implementation of internal and external best practices into the product training, leading to improved sales performance and profit.
  • To align with LoB management teams on a weekly basis to review the training plan progress and insights from QA and to collect feedback and needs.
  • To be an Ads sales expert providing training and support to all roles in the project on how to implement various aspects of the Ads product in a way that will benefit the end client through increased profitability and customer satisfaction.
  • To track, measure, and analyze training results and impacts on business and present those back to the Operations Managers and Client.
  • To carry out a training needs analysis to plan training actions on a quarterly basis.

Requirements:

  • BA/BS degree or equivalent practical experience.
  • Extensive knowledge in Sales methodology.
  • Training experience is a plus.
  • Google Ads product knowledge is a plus.
  • Strong interest in delivering training in a classroom setting.
  • Strong influencer that can act on management level and influence internal stakeholders that can drive change at the string pace needed.
  • Ability to speak and write English fluently and idiomatically (Additional language is a plus).
  • Public speaking skills.
  • Outstanding organizational skills.
  • Good analytical skills.
  • Project management skills preferable.

Benefits:

  • Full-time (39 hours/week) position.
  • This is a Hybrid working model in Barcelona.
  • Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).
  • Long-term contract.
  • Competitive Salary.
  • Established career path to grow within the project.
  • Employment with the world's largest provider of contact centre services.
  • Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.

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