Cloud Sales Trainer
hace 1 mes
Teleperformance is seeking a Cloud Sales Trainer to support our continued growth. This role involves planning, developing, and delivering onboarding and ongoing training programs based on a needs analysis and in conjunction with new product launches, features, etc.
Key Responsibilities:
- To align with Training Managers and Google EMEA Knowledge manager to plan, develop, and deliver training programs.
- To ensure sales training is clearly defined, documented, and delivered for each role within the organization on a quarterly basis.
- To promote the implementation of internal and external best practices into the product training, leading to improved sales performance and profit.
- To align with LoB management teams on a weekly basis to review the training plan progress and insights from QA and to collect feedback and needs.
- To be an Ads sales expert providing training and support to all roles in the project on how to implement various aspects of the Ads product in a way that will benefit the end client through increased profitability and customer satisfaction.
- To track, measure, and analyze training results and impacts on business and present those back to the Operations Managers and Client.
- To carry out a training needs analysis to plan training actions on a quarterly basis.
Requirements:
- BA/BS degree or equivalent practical experience.
- Extensive knowledge in Sales methodology.
- Training experience is a plus.
- Google Ads product knowledge is a plus.
- Strong interest in delivering training in a classroom setting.
- Strong influencer that can act on management level and influence internal stakeholders that can drive change at the string pace needed.
- Ability to speak and write English fluently and idiomatically (Additional language is a plus).
- Public speaking skills.
- Outstanding organizational skills.
- Good analytical skills.
- Project management skills preferable.
Benefits:
- Full-time (39 hours/week) position.
- This is a Hybrid working model in Barcelona.
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).
- Long-term contract.
- Competitive Salary.
- Established career path to grow within the project.
- Employment with the world's largest provider of contact centre services.
- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.
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