Cloud Solutions Trainer for Large Accounts

hace 6 días


Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

About the Company


Teleperformance Spain, a leading global customer experience management company, operates in 88 countries with over 420,000 employees speaking 265 languages.



The Role: Cloud Solutions Trainer


We are seeking an experienced Cloud Solutions Trainer to join our team in Barcelona. This full-time position (39 hours per week) offers a competitive salary and bonus scheme, as well as benefits such as health insurance, relocation support, and a permanent contract.



Job Description

The successful candidate will have a strong background in technology and cloud computing sales or services, with experience in training creation and delivery, as well as cloud services development and deployment.


You will be responsible for providing technical knowledge to our Sales and Tech teams across multiple sites, ensuring they are equipped to have solid business conversations with developer audiences and C-level IT and business leaders.



Key Responsibilities:



  • Align with knowledge managers of the Sales and Tech teams to run periodic need assessments.
  • Plan, develop, and deliver product training programs based on needs analysis and new product launches.
  • Ensure product training is clearly defined, documented, and delivered for each role within the organization quarterly.
  • Implement product training best practices to improve sales performance.
  • Track and measure training results, making adjustments as necessary.
  • Cross-functional team working – connecting with multiple teams across different geographical locations and building relationships with stakeholders.
  • Develop and launch real Cloud showcase projects for training and development purposes.
  • Assist in gathering, processing, analyzing data for reporting on customized dashboards.


Requirements



  • Minimum 2 years of experience in technology and cloud computing sales or services.
  • Degree in Computer Science, Physics, Telecommunications, Statistics, or similar.
  • Training creation and delivery experience.
  • Cloud services development and deployment experience.


Preferred Qualifications:



  • Knowledge of Big Data landscape and Business Intelligence technologies.
  • Understanding of how various cloud technologies work together to drive technology adoption.
  • Google Cloud Digital Leader, Google Cloud Engineer, Azure Fundamentals, and/or AWS Certified Cloud Practitioner certifications.


Benefits

In addition to a competitive salary and bonus scheme, you can expect:



  • A dynamic business casual environment.
  • A highly-motivated team.
  • Excellent work environment and great colleagues.
  • Health Insurance.
  • Relocation support.
  • A permanent presence of coaches for personal and professional development.
  • An established career path for growth within the project.
  • Bi-weekly, monthly, or quarterly contests.
  • Employment with the world's largest provider of contact center services.


Estimated salary range: €60,000 - €80,000 per year, depending on qualifications and experience.


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