Customer Experience Specialist with Dutch Language Skills
hace 4 semanas
We are seeking a highly skilled Dutch-speaking Customer Experience Specialist to join our team at Wibit Consulting & Services. As a key member of our team, you will be responsible for delivering exceptional customer experiences through various communication channels.
Key Responsibilities:
- Communicate with customers through phone, email, chat, and social media
- Showcase extraordinary communication skills, including listening, empathy, and personalization
- Guide customers with their questions and ensure they receive the right solution
- Identify and address customer needs to escalate internally and improve processes
- Maintain customer satisfaction and retention through impactful customer experience
Requirements:
- Excellent Dutch (C2) speaking skills and C1 English level
- Smart and enthusiastic problem-solver with a keen eye for customer service
- Calm and empathetic when dealing with difficult customers
- Curious and love to investigate and use creative problem-solving skills to ensure customer satisfaction
- Target-driven and trying to exceed expectations
Benefits:
- Excellent remuneration package based on experience, skills, and performance
- Full-time contract of 39 hours per week
- Being part of a dynamic and international team
- Benefit program including free breakfast/lunch, sports classes, Spanish classes, Friday drinks, and team events
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Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completoCustomer Experience Specialist with Dutch Language SkillsWe are seeking a highly skilled Customer Experience Specialist with Dutch language proficiency to join our team at Wibit Consulting & Services (Wibitcs). As a key member of our team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key...
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Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completoWe are seeking a highly skilled Dutch-speaking Customer Experience Specialist to join our team at Wibit Consulting & Services (Wibitcs).Key Responsibilities:Communicate with customers through various channels, including phone, email, chat, and social media, to provide exceptional customer service and support.Showcase excellent communication skills, including...
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Madrid, Madrid, España Wibit Consulting & Services A tiempo completoWe are seeking a highly skilled Customer Experience Specialist to join our team at Wibit Consulting & Services. As a Dutch-speaking representative, you will be responsible for communicating with customers through various channels, showcasing exceptional communication skills, and providing personalized solutions to meet their needs.Key...
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