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Customer Experience Specialist with Dutch Language Skills

hace 1 mes


Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

Customer Experience Specialist with Dutch Language Skills

We are seeking a highly skilled Customer Experience Specialist with Dutch language proficiency to join our team at Wibit Consulting & Services (Wibitcs). As a key member of our team, you will be responsible for delivering exceptional customer experiences through various communication channels.

Key Responsibilities:

  • Communicate with customers in Dutch, providing personalized solutions to their queries.
  • Identify and address customer needs, escalating issues internally to improve processes.
  • Maintain high levels of customer satisfaction and retention through impactful customer experience.

Requirements:

  • Excellent Dutch language skills (C2 level).
  • Strong communication and problem-solving skills.
  • Ability to work in a dynamic and international team environment.

What We Offer:

  • Competitive remuneration package based on experience and performance.
  • Full-time contract with 39 hours per week.
  • Opportunity to work with a diverse team of 25+ nationalities.