Technical Customer Support Specialist with Dutch Language Expertise

hace 7 días


Madrid, Madrid, España Salve Consulting A tiempo completo
About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Technical Customer Support Specialist with expertise in Dutch language skills.

This role is ideal for a proactive person who is passionate about delivering exceptional customer service and contributing positively to our clients' experience. Your primary responsibility will be to provide timely, accurate, and comprehensive support to our customers through diverse communication channels.

Key Responsibilities:

  • Provide technical customer support via voice, chat, and email promptly
  • Demonstrate outstanding customer service skills
  • Record each interaction in the designated CRM system
  • Participate actively in internal and departmental initiatives by providing feedback, sharing updates, fostering collaborative solutions, and supporting team members

Required Skills and Qualifications:

  • Proficient verbal and written communication skills in Dutch (C1 level) and English (B2)
  • Reside in Bosnia and Herzegovina and legally eligible for employment without company support
  • Previous experience in Customer Support or technical support, particularly within help desks or IT functions
  • Ability to undergo a background check
  • Strong independent working skills and capability as a remote team player
  • Problem-solving and critical thinking abilities
  • Adaptability and flexibility in handling process and information changes
  • Solid knowledge of external systems and PC-based Internet and software applications (e.g., Microsoft Office)

About Our Offerings

We offer a competitive salary based on experience, skills, and performance, with a permanent contract and private health and life insurance. You will work eight-hour shifts on a weekly rotation, covering operational hours from Monday to Sunday, 9 AM to 11 PM. This fully remote work opportunity allows you to work from anywhere within Bosnia and Herzegovina. Our dynamic and creative team fosters a positive and supportive environment, with excellent work atmosphere and positive employee reviews. Resources and support are provided to help you achieve your full potential.



  • Madrid, Madrid, España Wibit Consulting & Services A tiempo completo

    Job Title: Cloud Solutions Specialist with Dutch Language ExpertiseAt Wibit Consulting & Services, we are seeking a highly skilled Cloud Solutions Specialist with Dutch language expertise to join our team.Key Responsibilities:* Secure new customer wins for a cloud by maximising up-sell and cross-sell opportunities with collaboration with Sales Agents and...


  • Madrid, Madrid, España Recruit4Work SL A tiempo completo

    We are seeking a highly skilled and multilingual Dutch Language Customer Support Specialist to join our team at Recruit4Work SL in Barcelona, Spain.About the RoleThis is an exciting opportunity for a customer service professional who speaks Dutch fluently to provide exceptional support to guests from the Netherlands. As a key member of our guest experience...


  • Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo

    We are seeking a highly skilled Chinese-speaking Technical Support Specialist to join our team in Madrid, Spain. In this role, you will provide top-tier technical assistance to clients, focusing on security systems—experience in this field is a must. You'll communicate with clients to identify project needs, offer tailored solutions, and resolve technical...


  • Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In a collaborative environment, Wibit Consulting & Services is seeking a seasoned Team Leader to oversee the Customer Support teams in Riga. The ideal candidate will possess proficient Dutch/Flemish and fluent English language skills, with a strong background in BPO/call centre experience.Key Responsibilities:• Motivate and develop team members in a...


  • Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo

    Job Title: Customer Service Representative with Dutch Language ExpertiseWe are seeking an experienced Dutch-speaking customer service representative to join our team at Wibit Consulting & Services (WibitCS). As a key member of our customer care team, you will be responsible for reviewing incoming invoices and payment reminders from clients, corresponding...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Remote Customer Care OpportunityWe are seeking a highly skilled Technical Support Specialist with expertise in German to join our team remotely from Serbia.About the RoleThis is a fantastic opportunity for someone with excellent communication skills and a passion for technical support to work as part of our remote team.The successful candidate will provide...


  • Madrid, Madrid, España Recruitment Apple Lovers A tiempo completo

    Overview">Recruitment Apple Lovers is a pioneering recruitment agency based in Portugal, specializing in connecting top talent with innovative companies across various industries. Our team is dedicated to finding the best candidates for our clients and delivering exceptional service.">About the Role">We are currently seeking a Customer Service Representative...


  • Madrid, Madrid, España Promote Project A tiempo completo

    About UsPromote Project is a cutting-edge AI software company that values innovative thinking and exceptional customer support.Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our international team. As a key member of our support team, you will provide top-notch assistance to customers worldwide in Japanese and English,...


  • Madrid, Madrid, España Wibit Consulting & Services A tiempo completo

    Customer Support Representative OpportunityIn Collaboration with Wibit Consulting & Services, we are excited to support a top Outsourcing/BPO company in recruiting a Dutch-speaking Customer Support Representative for their office in Barcelona. If you have a passion for helping others and possess excellent problem-solving skills, this role could be a perfect...


  • Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo

    Job Title: Customer Support Specialist with Japanese Language SkillsJob Summary: We are seeking a highly skilled Customer Support Specialist with Japanese language expertise to join our team at Wibit Consulting & Services (WibitCS). As a key member of our customer support team, you will be responsible for providing exceptional support to our clients,...


  • Madrid, Madrid, España Recruitment Direct A tiempo completo

    **Job Description:**Recruitment Direct is seeking a skilled Dutch Speaking Customer Support Specialist to join our team in Madrid, Spain. This role involves providing exceptional customer support to Dutch-speaking banking clients via calls, emails, WhatsApp, and chat.Key Responsibilities:Assist customers with general banking inquiries, account access issues,...


  • Madrid, Madrid, España Wibit Consulting & Services A tiempo completo

    Job Title: Customer Support Specialist with German Language SkillsLocation: Barcelona, SpainWe are seeking a highly skilled Customer Support Specialist with German language skills to join our team in Barcelona, Spain. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients, handling customer...


  • Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo

    We are seeking a highly skilled Customer Support Specialist with Japanese language expertise to join our team at Wibit Consulting & Services (WibitCS). This role is ideal for individuals who possess excellent communication skills, both verbal and written, and are proficient in the Japanese language.Key Responsibilities:Assist clients in opening trading...


  • Madrid, Madrid, España Wibit Consulting & Services A tiempo completo

    Company OverviewIn collaboration with a BPO, we are working on a project to find experienced Dutch-speaking Customer Care Specialists to work remotely in Slovenia. This opportunity is ideal for those who enjoy providing exceptional customer experiences and have a strong passion for technical support.Salary and BenefitsWe offer an excellent remuneration...


  • Madrid, Madrid, España Wibit Consulting & Services A tiempo completo

    We are seeking a highly skilled Dutch-speaking Customer Support Specialist to join our dynamic team at Wibit Consulting & Services. As a key member of our customer-facing department, you will play a vital role in delivering exceptional service to our clients.About the Role:To provide timely and effective technical-based customer assistance via voice, chat,...


  • Madrid, Madrid, España Arrow Electronics, Inc. A tiempo completo

    Job Description:At Arrow Electronics, Inc., we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our global customers, utilizing your expertise in networking, security, and Linux to resolve complex technical...


  • Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    We are seeking a highly skilled Dutch-speaking Customer Experience Specialist to join our team at Wibit Consulting & Services (Wibitcs).Key Responsibilities:Communicate with customers through various channels, including phone, email, chat, and social media, to provide exceptional customer service and support.Showcase excellent communication skills, including...


  • Madrid, Madrid, España Wibit Consulting & Services A tiempo completo

    About UsWibit Consulting & Services is a dynamic organization seeking experienced Customer Care Specialists to work remotely from Greece. Our team collaborates with top-notch BPOs, prioritizing employee satisfaction and providing excellent opportunities for growth.Salary and BenefitsThe successful candidates will enjoy an excellent remuneration package based...


  • Madrid, Madrid, España Wibit Consulting & Services A tiempo completo

    Customer Support Role with German Language ExpertiseWe are seeking a highly skilled German language customer support specialist to join our team at Wibit Consulting & Services. As a customer care specialist, you will be responsible for providing timely and professional technical assistance to customers via voice, chat, and email.Key Responsibilities:Provide...


  • Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo

    Are you a motivated and experienced professional seeking a new challenge in customer support? Wibit Consulting & Services (WibitCS) is working with a renowned BPO to find skilled Dutch-speaking Customer Care Specialists to join our remote team in Serbia.As a Customer Care Specialist, you will provide exceptional support to customers of an e-commerce brand...