Customer Solutions Engineer

hace 1 mes

Barcelona, Barcelona, España Dow Jones A tiempo completo
About Us

Dow Jones is a leading global provider of news and business information, with a rich history of innovation and excellence. Our mission is to deliver high-quality content and insights that empower businesses and individuals to make informed decisions.

Job Title: Customer Solutions Engineer

We are seeking a highly skilled Customer Solutions Engineer to join our team. As a key member of our sales team, you will be responsible for driving technical integration for our customers and prospects, working closely with our sales teams to understand and exploit integration possibilities with our data and services.

Responsibilities:
  • Work with sales teams to understand customer needs and develop technical solutions
  • Design and implement solutions that meet customer business requirements
  • Demonstrate solutions to customers and address technical and product questions
  • Advise and guide customers on integration of our data and services
  • Share best practices and model designs with customers
  • Provide feedback to our product and technology teams on emerging requirements and customer technology trends
Requirements:
  • Professionalism and customer-first approach
  • More than 5 years' experience in a customer-facing customer engineering role
  • Software development experience using Agile development practices
  • Intermediate knowledge of SQL, Python, and NodeJS languages
  • Demonstrated experience building and leading technical product demonstrations
Preferred Qualifications:
  • Experience working with Google Cloud Platform (GCP), particularly BigQuery
  • Strong coding skills in modern programming languages
  • Experience working with cloud services for data ingestion, processing, and storage
  • Understanding of Machine Learning techniques, specifically Natural Language Processing (NLP) and text mining

We are an equal opportunity employer and welcome applications from diverse candidates. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities.

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