Customer Solutions Engineer/ Sales Engineer

hace 2 semanas

Barcelona, Barcelona, España Dow Jones A tiempo completo

About Us
Dow Jones is a world-renowned news and information powerhouse, with a rich history spanning over 130 years. Our mission is to deliver high-quality professional information and innovative solutions to our customers and partners.

Role Overview
As a Customer Solutions Engineer, you will be a critical technical partner for our customers and sales teams. Your primary responsibility will be to drive the technical integration for Dow Jones' prospects, customers, and partners, ensuring seamless access to our data and services.

Key Responsibilities
Work closely with Sales, prospects, and customers to understand their integration needs and propose technical solutions.
Design and implement solutions that meet customers' business requirements and address technical and product questions during the sales cycle.
Advise and guide prospective customers on integrating Dow Jones data and services, including building and managing proof of concepts.
Share best practices, model designs, and technical expertise with prospects and customers to support their internal approvals processes.
Provide feedback to Dow Jones Product and Technology teams on emerging requirements and customer technology trends.

Requirements
Professionalism and a customer-first approach.
More than 5 years' experience in a customer-facing customer engineering role.
Software development experience using Agile development practices.
Intermediate knowledge of SQL, Python, and NodeJS languages.
Demonstrated experience building and leading technical product demonstrations that include APIs.

What We Offer
At Dow Jones, we value our employees' skills and expertise. As a Customer Solutions Engineer, you will have the opportunity to work with cutting-edge technologies, collaborate with a talented team, and contribute to the development of innovative solutions that drive business growth.

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