Commercial Support Operations Manager

hace 1 semana


Madrid, Madrid, España Santen Inc A tiempo completo

Santen Inc is seeking a highly skilled and experienced individual to fill the role of Senior Channel and Customer Commercial Support, Specialist (Iberia). This is a pivotal position where you will play a critical role in driving strategic market access efforts for our products and contributing to our mission of improving patient lives.

The estimated salary for this position is $90,000-$120,000 per year, depending on experience and qualifications. As a key member of our team, you will be responsible for managing administrative support activities, including invoicing, to Preserflo Business in Spain and Portugal.

You will also manage relationships with customers in the pharma/medical device business, such as wholesalers, distributors, hospitals, pharmacies, and other related stakeholders, to ensure the O2C process completeness and sales maximization. Your responsibilities will include managing local administrative needs, ensuring that all movements are monitored: Orders, Backorders, Invoicing, Inventory Reconciliation, Good Receipts, Blocked orders for invoicing and EDI management.

In addition, you will be responsible for customer credit collection & AR management, driving cash control and invoicing process experience. To be successful in this role, you should have a deep knowledge of the O2C process and practical experience with SAP modules, including EDI, FI, SD, MM, and O2C.



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