Commercial Operations Manager for Spain
hace 1 mes
We are seeking a highly skilled Commercial Operations Manager to join our team in Madrid. As a key member of our EMEA sales operations team, you will play a critical role in driving commercial success and delivering exceptional customer experiences.
About the RoleIn this hybrid role, you will work closely with our sales teams to provide support on non-customer facing selling activities, manage and improve commercial processes, and drive continuous improvement. Your primary focus will be on delivering effective support to sales and customers that drives exceptional customer experiences.
You will be responsible for providing support on general inquiries, ad-hoc customer project support, tailoring customer presentations, exhibition and event support, and logistics. Additionally, you will coordinate and issue customer and internal commercial communications, provide commercial meeting support, and assist with co-ordination of commercial programs.
Your expertise will also be required to support master data changes for customers, PO support for sales, and administrative requests from sales. You will be part of a dedicated in-market EMEA sales operations team who work in partnership with our sales teams to deliver on commercial objectives.
Key Responsibilities- Deliver effective support to sales and customers that drives exceptional customer experiences
- Provide support on general inquiries, ad-hoc customer project support, tailoring customer presentations, exhibition and event support, and logistics
- Coordinate and issue customer and internal commercial communications
- Provide commercial meeting support
- Assist with co-ordination of commercial programs
- Support master data changes for customers
- PO support for sales
- Administrative requests from sales
To succeed in this role, you will need:
- Fluent written and spoken English and the language of the market (Spanish)
- Italian (B1+/B2) will be advantageous
- Experience in Sales/Sales Operations or Marketing in a corporate environment is preferred but not essential
- Customer relationship management skills
- Team player with strong collaboration and interpersonal skills
- Strong administration skills
- Excellent written and verbal communication skills
- Strong work ethic, proactive, and highly organized
- Attention to detail, analytical and high level of accuracy
- Excellent time management skills, sense of urgency, able to separate urgent and important tasks
- Excellent problem solving skills/Able to use own initiative
- Proactive/can-do attitude
- IT literate with ability to learn KCP internal systems
- Total thorough knowledge of all MS - Office tools is required; Salesforce is advantageous
The estimated salary for this role is €50,000 - €65,000 per annum, depending on experience. We offer a comprehensive benefits package including great support for good health, flexible savings and spending accounts, diverse income protection insurance options, and additional programs and support for career development and personal well-being.
About UsFueled by ingenuity, creativity, and an understanding of people's most essential needs, we're working to find new ways to make a positive impact on the world we share. Kimberly-Clark and its trusted brands are an indispensable part of life for people in more than 175 countries by helping individuals experience more of what's important to them.
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