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Crm Marketing Specialist

hace 2 meses


Madrid, Madrid, España Walters People A tiempo completo

About the Role

We are seeking a highly skilled Crm Marketing Specialist to join our team at Walters People. As a key member of our marketing department, you will be responsible for developing and executing an end-to-end CRM strategy and communications plan that drives customer engagement and retention.

Key Responsibilities

  • Manage the activation of customer data to develop and execute a comprehensive CRM strategy and communications plan.
  • Refine our multi-channel communications and develop retention strategies to deliver an outstanding customer experience.
  • Support the CRM Manager in defining the customer lifecycle and contact strategies across all customer touch-points.
  • Define key client segments for improved targeting and CRM program effectiveness.
  • Ensure that all campaigns have clearly defined success metrics that are tracked and analyzed.
  • Develop and optimize CRM flows to drive revenue.
  • Leverage consumer behavioral, lifestyle, transactional, and demographic data to deliver relevant marketing insights.

About You

To be successful in this role, you will have:

  • 2-3 years of experience working in Digital Marketing and CRM, mobile and web environments.
  • Experience working with Salesforce Marketing Cloud.
  • Experience with ESPs (Mailchimp, Sendgrid, etc).
  • Proficient in HTML.
  • Good copywriting skills.
  • The ability to develop and optimize CRM flows to drive revenue.
  • Knowledge of how to leverage consumer behavioral, lifestyle, transactional, and demographic data to deliver relevant marketing insights.
  • Commercial savvy, analytical, and data-driven skills.
  • Experience in A/B testing and dynamic templates.
  • The ability to optimize, prioritize, and organize your time.
  • The ability to carry out a high pace of work.
  • Fluent English language skills.
  • The ability to potentiate teamwork and keep everyone in the team motivated.

What We Offer

As a Crm Marketing Specialist at Walters People, you will have the opportunity to work with a talented team of professionals and contribute to the growth and success of our company. We offer a competitive salary and benefits package, including:

  • Opportunity to have a real impact in a high-growth global category leader.
  • 40% discount on all Fever events and experiences.
  • Work in a location in the heart of Madrid, with possible travel across our markets.
  • Home office friendly and flexible schedule.
  • Responsibility from day one and professional and personal growth.
  • Great work environment with a young, international team of talented people to work with.
  • Health insurance and other benefits such as flexible remuneration with a 100% tax exemption through Cobee.
  • English and Spanish lessons.
  • Gympass membership.
  • We have free food, drinks, and fruit at the office.
  • Possibility to receive in advance part of your salary by Payflow.