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Client Success Director
hace 2 meses
About the Role
We are seeking a highly skilled and experienced Client Success Director to join our team at Good Rebels. As a key member of our digital marketing agency, you will be responsible for managing client relationships, overseeing project execution, and identifying new business opportunities.
Key Responsibilities
- Client Management:
- Serve as the primary point of contact for key clients.
- Build and maintain strong, long-term client relationships.
- Understand client needs and objectives to provide strategic advice and solutions.
- Project Management:
- Oversee the planning, execution, and delivery of digital marketing projects.
- Coordinate with internal teams to ensure projects are completed on time, within scope, and within budget.
- Monitor project performance and provide regular status updates to clients.
- Business Development:
- Identify and pursue new business opportunities within existing client accounts.
- Develop and implement strategies to generate new business leads.
- Prepare and present proposals and pitches to potential clients.
Requirements
- Bachelor's degree in Marketing, Business, or a related field.
- Minimum of 8 years of experience in client management, project management, and business development within a digital marketing agency.
- Proven track record of successfully managing multiple projects simultaneously.
- Strong understanding of digital marketing strategies and tactics.
- Excellent communication, negotiation, and presentation skills.
- Ability to think strategically and solve complex problems.
- Strong leadership and team management skills.
- Proficiency in project management tools and software.
What We Offer
- Competitive salary.
- Remote work flexibility.
- Four day week.
- A collaborative and innovative work environment.
- Opportunities for professional growth and development.
- The chance to work with a diverse and talented team.
