Client Success Advocate

hace 3 días


Madrid, Madrid, España Gartner Careers A tiempo completo
About the Role

We're seeking a talented Client Success Partner to join our team at Gartner Careers. As a Client Success Partner, you will play a critical role in ensuring our clients receive value far exceeding their investment.

Key Responsibilities
  • Build and develop relationships with clients across various business functions, ensuring they are successful in utilizing their Gartner subscription.
  • Introduce Gartner services and capabilities to new clients and communicate value to decision makers.
  • Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return on investment on their Gartner membership.
  • Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients.
  • Conduct regular reviews of the client book of business, looking into performance and key client engagement metrics.
Requirements
  • 3+ years relevant professional experience.
  • Proven track record of success fueled by a passion for delighting clients.
  • Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
  • Bachelor's degree preferred.
What We Offer
  • Competitive salary.
  • Generous paid time off policy.
  • Charity match program.
  • Health Insurance.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program (EAP).
  • Tuition Reimbursement Program.
About Gartner

We guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.


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