Senior Client Success Manager
hace 2 días
{"h1": "Senior Client Success Manager at Pegasystems", "p": "As a Senior Client Success Manager at Pegasystems, you will play a critical role in driving business value for our clients. You will be responsible for maintaining and expanding relationships with key stakeholders, providing technical expertise, and developing strategic roadmaps for transformation. If you have a passion for delivering exceptional customer experiences and driving business growth, we want to hear from you.", "ul": [{"li": "Develop trusted advisor relationships with multiple stakeholders to expand engagement and drive business value"}, {"li": "Establish metrics frameworks to measure business value and drive insights"}, {"li": "Serve as the account's advocate within Pegasystems, managing escalations and coordinating with other organizations to take action on behalf of the customer"}, {"li": "Use data and analytics to drive proactive outreach and identify areas of risk"}, {"li": "Leverage industry and product knowledge to share insights and drive business benefits"}], "h2": "What You'll Do at Pegasystems", "p": "As a Senior Client Success Manager, you will be responsible for the following key activities:", "ol": [{"li": "Develop a trusted advisor relationship with multiple stakeholders to expand engagement and drive business value"}, {"li": "Establish metrics frameworks to measure business value and drive insights"}, {"li": "Serve as the account's advocate within Pegasystems, managing escalations and coordinating with other organizations to take action on behalf of the customer"}, {"li": "Use data and analytics to drive proactive outreach and identify areas of risk"}, {"li": "Leverage industry and product knowledge to share insights and drive business benefits"}], "h2": "Who You Are", "p": "We are looking for a highly skilled and experienced Senior Client Success Manager who possesses the following qualifications:", "ul": [{"li": "10+ years of relevant work experience, 5+ years in a Client Success management or consulting role"}, {"li": "Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogue"}, {"li": "Strong consulting skills and proven results working as a trusted advisor to drive business value for clients or stakeholders"}, {"li": "Ability to prioritize, multi-task, and perform effectively under pressure"}, {"li": "Strong knowledge of business processes, business applications, and automation"}], "h2": "What You've Accomplished", "p": "As a Senior Client Success Manager, you will have achieved the following:", "ul": [{"li": "A proven customer satisfaction and revenue driver, leveraging data and relationships to help our customers achieve their business objectives"}, {"li": "Comfortably engages with front-line teams and C-suite leaders, employing the Challenger model to drive business insights"}, {"li": "Understands Pega best practices and how to adapt them within each customer's environment to achieve faster time to value"}, {"li": "Has an analytics orientation, using data to determine customer health and identify new data to drive proactive outreach"}, {"li": "Drives for results, contributing to account plans and organizing resources required to execute the plans and achieve desired outcomes"}, {"li": "Measures progress against KPIs, successfully balancing the customer's needs and value to Pegasystems"}, {"li": "Is a thought leader, leveraging deep domain experience, product knowledge, and industry trends to home in on quantifiable benefits and focus intently on realizing them"}, {"li": "Is service-oriented, serving as the primary post-sale point of contact for the customer, addressing root causes of dissatisfaction, and proactively coordinating with specialists in Pegasystems to smooth the customer journey"}], "p": "Pegasystems offers a rapidly growing yet well-established business, the world's most innovative organizations as reference-able clients, Gartner Analyst acclaimed technology leadership across our categories of products, continuous learning and development opportunities, an innovative, inclusive, agile, flexible, and fun work environment, competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company."}
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Senior Client Success Manager
hace 1 semana
Madrid Centro, Madrid, España Pegasystems A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Client Success Manager to join our team at Pegasystems. As a key member of our Client Success organization, you will be responsible for maintaining and expanding relationships with our most critical accounts, providing technical expertise, and driving business value through the use of our software.Key...
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Senior Client Success Manager
hace 1 semana
Madrid Centro, Madrid, España Pegasystems A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Client Success Manager to join our team at Pegasystems. As a key member of our Client Success organization, you will be responsible for maintaining and expanding relationships with our most critical accounts, providing technical expertise, and driving business value through the use of our software.Key...
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Senior Client Success Manager
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Madrid, Madrid, España Mantu A tiempo completoJob Overview Your Responsibilities at Mantu As a Senior Client Success Manager, you will be an integral part of our team, focusing on ensuring the ongoing satisfaction and success of our expanding client portfolio. Our Client Success division is built on the principle that satisfied clients will continue to grow their business with us. In your...
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Client Success Manager
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Madrid Centro, Madrid, España Octopus Energy A tiempo completoAbout Us: Octopus Energy is a global energy transition company that touches nearly every point in the energy value chain.Our Mission: We are committed to creating a smart, sustainable energy system that benefits everyone. Our operating system for energy is transforming the industry around the world.Your Role: As a Client Success Manager, you will be...
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Client Success Manager
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Madrid Centro, Madrid, España Octopus Energy A tiempo completoAbout Us: Octopus Energy is a global energy transition company that touches nearly every point in the energy value chain.Our Mission: We are committed to creating a smart, sustainable energy system that benefits everyone. Our operating system for energy is transforming the industry around the world.Your Role: As a Client Success Manager, you will be...
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Senior Customer Success Manager
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Madrid Centro, Madrid, España Importante empresa A tiempo completoWelcome to Appinio, a leading market research platform dedicated to empowering businesses with fact-based insights. As a key player in the industry, we're committed to delivering exceptional experiences to our clients.Our Customer Success team plays a vital role in this mission, ensuring clients get the most out of our platform. We're seeking a talented...
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Senior Customer Success Manager
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Madrid Centro, Madrid, España Importante empresa A tiempo completoWelcome to Appinio, a leading market research platform dedicated to empowering businesses with fact-based insights. As a key player in the industry, we're committed to delivering exceptional experiences to our clients.Our Customer Success team plays a vital role in this mission, ensuring clients get the most out of our platform. We're seeking a talented...
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Client Success Manager
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Madrid Centro, Madrid, España Octopus Energy A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Client Success Manager. As a key member of our organization, you will be responsible for leading major client implementation programs and delivering world-changing results.Key ResponsibilitiesClient Ambassadorship: You will be responsible for convincing clients...
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Client Success Manager
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Madrid Centro, Madrid, España Octopus Energy A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Client Success Manager. As a key member of our organization, you will be responsible for leading major client implementation programs and delivering world-changing results.Key ResponsibilitiesClient Ambassadorship: You will be responsible for convincing clients...
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Madrid Centro, Madrid, España Lawton Senior Living A tiempo completoUnlocking Growth through Strategic PartnershipsAbout Lawton Senior LivingAt Lawton Senior Living, we're committed to delivering exceptional care and services to our residents. To achieve this, we're seeking a highly skilled Senior Partner Alliances Manager to join our team.The ChallengeAs a result of our rapid growth and increasing demand for our services,...
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Senior Partner Alliances Manager
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Madrid Centro, Madrid, España Lawton Senior Living A tiempo completoUnlocking Growth through Strategic PartnershipsAbout Lawton Senior LivingAt Lawton Senior Living, we're committed to delivering exceptional care and services to our residents. To achieve this, we're seeking a highly skilled Senior Partner Alliances Manager to join our team.The ChallengeAs a result of our rapid growth and increasing demand for our services,...
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Madrid, Madrid, España Microsoft A tiempo completoOverview Microsoft is dedicated to empowering individuals and organizations globally to achieve greater success. Our culture emphasizes a growth mindset, inspiring excellence, and motivating teams and leaders to perform at their best daily. Through this approach, we create transformative innovations that influence billions of lives worldwide. You can...
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Madrid, Madrid, España Microsoft A tiempo completoOverview Microsoft is dedicated to empowering individuals and organizations globally to achieve greater success. Our culture emphasizes a growth mindset, inspiring excellence, and motivating teams and leaders to perform at their best daily. Through this approach, we create transformative innovations that influence billions of lives worldwide. You can...
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Madrid, Madrid, España Octopus Energy A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Client Success Manager. As a key member of our organization, you will be responsible for leading major client implementation programs and delivering world-changing results.Key ResponsibilitiesBe a Kraken Ambassador: You will be responsible for convincing clients...
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Client Success Manager
hace 7 días
Madrid, Madrid, España Octopus Energy A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Client Success Manager. As a key member of our organization, you will be responsible for leading major client implementation programs and delivering world-changing results.Key ResponsibilitiesBe a Kraken Ambassador: You will be responsible for convincing clients...
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Madrid Centro, Madrid, España Lawton Senior Living A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Partner Development Manager to join our team at Lawton Senior Living. As a key member of our business development team, you will be responsible for building and maintaining strategic partnerships with key stakeholders to drive business growth and revenue.Key ResponsibilitiesDevelop and execute strategic...
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Madrid Centro, Madrid, España Lawton Senior Living A tiempo completoAbout Lawton Senior LivingWe are a leading provider of senior living services, dedicated to delivering exceptional care and experiences to our residents. With a strong presence in the market, we are committed to growth and expansion, seeking talented individuals to join our team.Job Opportunity: Senior Area ManagerWe are seeking a highly skilled and...
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Madrid Centro, Madrid, España Lawton Senior Living A tiempo completoAbout Lawton Senior LivingWe are a leading provider of senior living services, dedicated to delivering exceptional care and experiences to our residents. With a strong presence in the market, we are committed to growth and expansion, seeking talented individuals to join our team.Job Opportunity: Senior Area ManagerWe are seeking a highly skilled and...
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