Senior Client Success Manager
hace 2 semanas
The Client Success team at Gartner follows a Client for Life Philosophy, ensuring every client receives value far exceeding their investment. As a key member of this team, you will be responsible for building and managing relationships with clients, understanding their business priorities, and identifying opportunities to drive client satisfaction, retention, and growth.
Key Responsibilities:- Build and develop relationships with clients across various business functions, ensuring they are successful in utilizing Gartner services and achieving their goals.
- Introduce Gartner services and capabilities to new clients, communicating value to decision-makers and facilitating client calls to understand client priorities.
- Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients.
- Conduct regular reviews of client performance and key engagement metrics, identifying areas for improvement and developing strategies to drive client success.
- 5+ years of relevant professional experience, with a proven track record of success in client-facing roles.
- Strong communication, collaboration, and influencing skills, with the ability to build and maintain relationships with clients and internal stakeholders.
- Ability to speak French at a native or fluent level (reading, writing, and speaking).
Gartner offers a highly competitive rewards and benefits package, a collaborative and inclusive culture, and opportunities for professional development and growth. As a valued member of our team, you will have the opportunity to work with a talented and diverse group of professionals, driving innovation and excellence in client success.
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Senior Client Success Manager
hace 2 semanas
Madrid, Madrid, España Gartner Careers A tiempo completoAbout the RoleGartner is seeking a highly motivated and experienced Client Success Manager to join our team. As a Client Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success with our products and services, and driving client satisfaction and retention.Key ResponsibilitiesDevelop...
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Client Success Manager
hace 3 semanas
Madrid, Madrid, España Gartner Careers A tiempo completoAbout the RoleGartner is seeking a highly skilled Client Success Manager to join our team. As a Client Success Manager, you will be responsible for ensuring that every Gartner client receives value far exceeding their investment.You will work closely with clients to understand their business priorities, breakdown challenges, and identify the most effective...
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Client Success Manager
hace 3 semanas
Madrid, Madrid, España Gartner Careers A tiempo completoAbout the RoleGartner is seeking a highly skilled Client Success Manager to join our team. As a Client Success Manager, you will be responsible for ensuring that every Gartner client receives value far exceeding their investment.You will work closely with clients to understand their business priorities, breakdown challenges, and identify the most effective...
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Client Success Manager
hace 2 semanas
Madrid, Madrid, España Ntt Data A tiempo completoClient Success ManagerAs a Client Success Manager at NTT DATA, you will be responsible for developing and maintaining strong relationships with our clients, ensuring their success and satisfaction with our services. This role requires a strong understanding of our clients' business strategies and goals, as well as the ability to identify opportunities for...
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Client Success Manager
hace 2 semanas
Madrid, Madrid, España Ntt Data A tiempo completoAbout the RoleThe Client Success Manager is a key position within NTT DATA, responsible for driving client growth and satisfaction. This role requires a strong understanding of client needs and a ability to develop and maintain relationships with key stakeholders.The ideal candidate will have a background in sales, service, or consultancy, with a proven...
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Senior Client Success Manager
hace 2 semanas
Madrid, Madrid, España Pegasystems A tiempo completoMeet Our Team: Pegasystems is a leader in strategic business applications, empowering organizations to become more efficient, smarter, and customer-centric. As a Senior Client Success Manager, you will partner with internal and external stakeholders to drive client success.Picture Yourself at Pegasystems: This role requires maintaining and expanding...
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Client Success Manager
hace 2 semanas
Madrid, Madrid, España Fis Fidelity National Information Services A tiempo completoJob Summary:Worldpay by FIS, a global leader in e-commerce and payments, is seeking a Client Success Manager to join their team. As a key member of the Client Success function, you will be responsible for ensuring excellent and consistent rapport with Worldpay clients. You will act as the primary liaison for the service side of the client relationship,...
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Senior Customer Success Manager
hace 3 semanas
Madrid, Madrid, España Semrush A tiempo completoSenior Customer Success ManagerJoin Semrush, a global IT company, as a Senior Customer Success Manager in our Enterprise Solutions Unit. We're looking for a goal-oriented professional to help our customers achieve success with our digital marketing platform.Key Responsibilities:Act as a 'Player/Coach' to develop effective processes and workflows for...
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Senior Customer Success Manager
hace 3 semanas
Madrid, Madrid, España Semrush A tiempo completoSenior Customer Success ManagerJoin Semrush, a global IT company, as a Senior Customer Success Manager in our Enterprise Solutions Unit. We're looking for a goal-oriented professional to help our customers achieve success with our digital marketing platform.Key Responsibilities:Act as a 'Player/Coach' to develop effective processes and workflows for...
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Client Success Manager
hace 3 semanas
Madrid, Madrid, España Fis Fidelity National Information Services A tiempo completoAbout the RoleWe are seeking a highly skilled Client Success Manager to join our team at FIS Fidelity National Information Services. As a key member of our Client Success function, you will be responsible for ensuring excellent and consistent rapport with our clients.You will act as the primary liaison for the service side of the client relationship,...
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Client Success Manager
hace 3 semanas
Madrid, Madrid, España Fis Fidelity National Information Services A tiempo completoAbout the RoleWe are seeking a highly skilled Client Success Manager to join our team at FIS Fidelity National Information Services. As a key member of our Client Success function, you will be responsible for ensuring excellent and consistent rapport with our clients.You will act as the primary liaison for the service side of the client relationship,...
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Senior Customer Success Manager
hace 3 semanas
Madrid, Madrid, España Oyster A tiempo completoAbout OysterOyster is a pioneering global employment platform that empowers companies to hire, pay, and care for talent anywhere in the world. Our mission is to democratize opportunities and create a more inclusive and equitable work environment.The RoleWe are seeking a highly skilled and experienced Senior Customer Success Manager to join our team. As a key...
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Senior Customer Success Manager
hace 3 semanas
Madrid, Madrid, España Oyster A tiempo completoAbout OysterOyster is a pioneering global employment platform that empowers companies to hire, pay, and care for talent anywhere in the world. Our mission is to democratize opportunities and create a more inclusive and equitable work environment.The RoleWe are seeking a highly skilled and experienced Senior Customer Success Manager to join our team. As a key...
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Senior Customer Success Manager
hace 2 semanas
Madrid, Madrid, España SAS A tiempo completoAbout the RoleThe Customer Success team at SAS is seeking a Senior Customer Success Manager to establish and build broad relationships with customers to adopt and expand usage of the SAS software and solutions.Key ResponsibilitiesDevelop strong customer advocates at all levels of the organization (IT to user to Exec) to enable the CSM to become a trusted...
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Senior Manager of Global Client Services
hace 2 semanas
Madrid, Madrid, España Boston Consulting Group A tiempo completoJob DescriptionAs a Senior Manager of Global Client Services, you will play a critical role in strengthening BCG's capabilities in client relationships, sales operations, and proposal excellence. You will work closely with senior stakeholders to set the overall strategic agenda and drive senior stakeholder engagement with global and regional leadership.Key...
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Senior Manager of Customer Success
hace 3 semanas
Madrid, Madrid, España Workiva A tiempo completoJob Title: Senior Manager of Customer SuccessAs a Senior Manager of Customer Success, you will be responsible for leading the Customer Success team in EMEA, ensuring our customers receive the best experience, understand best practices, and continue to grow with Workiva.Key Responsibilities:Manage the identification of opportunities from assigned clients,...
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Senior Manager of Customer Success
hace 3 semanas
Madrid, Madrid, España Workiva A tiempo completoJob Title: Senior Manager of Customer SuccessAs a Senior Manager of Customer Success, you will be responsible for leading the Customer Success team in EMEA, ensuring our customers receive the best experience, understand best practices, and continue to grow with Workiva.Key Responsibilities:Manage the identification of opportunities from assigned clients,...
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Senior Customer Success Manager
hace 2 semanas
Madrid, Madrid, España SAS A tiempo completoAbout the RoleThe Customer Success team at SAS is seeking a Senior Customer Success Manager to establish and build broad relationships with customers to adopt and expand usage of the SAS software and solutions. This role will identify new opportunities and engage with other SAS resources to bring the necessary domain and SAS experience to assist with...
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Client Success Manager
hace 2 semanas
Madrid, Madrid, España Fis Fidelity National Information Services A tiempo completoAbout the Role:As a Client Success Manager at FIS Fidelity National Information Services, you will be responsible for ensuring excellent and consistent rapport with Worldpay clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight, and service...
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Senior Manager of Customer Success
hace 3 semanas
Madrid, Madrid, España Workiva Spain, S.L. A tiempo completoJob Title: Senior Manager of Customer SuccessAs a Senior Manager of Customer Success, you will be responsible for leading the Iberia & Emerging Markets Customer Success Team in EMEA. Your primary goal will be to ensure our customers receive the best possible experience, understand best practices, and continue to grow with Workiva.Key Responsibilities:Manage...