Turkish Language Support Specialist for Lisbon Office
hace 3 semanas
We are seeking a Turkish-speaking Customer Service Representative to join our team at Wibit Consulting & Services (Wibitcs) in Lisbon, Portugal. The successful candidate will provide exceptional support to Content Creators/Influencers across Social Media, handling Subscription Management, Account Management, Technical Troubleshooting, and Marketing tool utilization. In addition to these tasks, the representative will make outbound phone calls to ensure customers comprehend the information provided and provide product and tool support to enhance client experience.
About this OpportunityThis is a full-time position with a competitive base salary, commensurate with industry standards. Our company offers a range of benefits, including affordable accommodation, on-site cafeteria, training, and relocation support.
Key Responsibilities- Provide support to Content Creators/Influencers across Social Media
- Handle Subscription Management, Account Management, Technical Troubleshooting, and Marketing tool utilization
- Making outbound phone calls to ensure customers understand information provided
- Offer product and tool support to improve clients' experience
- Flawless communication skills in both written and oral Turkish (C2) and proficient English (B2)
- Able to work quickly and efficiently under deadline pressure
- Excellent accuracy and attention to detail
- Proven ability to work with minimal supervision
- Strong problem-solving skills to deliver customer-focused solutions
- Competitive €35,000 - €45,000 per year base salary
- Affordable accommodation provided by the employer
- On-site cafeteria
- Training paid
- Relocation support with a room for candidates from further away
- A dynamic multilingual, multicultural, and creative team with a positive and friendly atmosphere
- Guidance and tools to reach your full potential
Lisbon, Portugal is a vibrant city that offers an excellent quality of life, rich culture, and breathtaking landscapes. If you are a motivated and skilled individual looking for a challenging opportunity, we encourage you to apply.
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